Reviews (1,426)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its detailed size charts on product pages, which reduce sizing inquiries and enhance customer experience. It offers robust customization options for different vendors or product tags and integrates seamlessly with store themes. The app is user-friendly and includes a modal window for additional product information. Customer support, with staff like Esther, Sunny, and Lydia, is highly praised for being responsive and efficient, often resolving issues within minutes.
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custom Support Esther is very nice and helpful to solve my issue, and this app can help me for my size problelm
Jasmine very helpful with the problem I had, quick response, would recommend
This app is amazing and the customer service are super helpful!! Audrey and Maison really helped a lot by asking the tech team of this app to solve my problem
App stopped working and is not accessible as well.
Dear BERGLUST,
We are truly sorry for the inconvenience you have experienced with our app. Your feedback is important to us, and we regret that the app has not met your expectations.
I have contacted you via email at anhbl@avada.io to provide the quickest and most effective support possible. We are committed to resolving this issue for you promptly.
Thank you for your patience and understanding.
Best regards,
Esther
Exceptional customer support experience! Esther handled my query with professionalism and care, while Tony, the technician, resolved my issue swiftly and effectively. Their expertise and dedication are truly commendable. Highly recommended!
Hana is amazing
I love the app since it really helps my work and here are many question for how to edit, the customer service is really nice and patient
The app has its limitations (we cannot have size charts in multiple languages, or different size charts for different countries).
The designing of the size chart is not very friendly, nor it works well when you're designing for mobile. However, when asking for help in the chat, the team was quick to connect with one of their engineers that solved this mobile designing issue quickly.
Support works wonders. Esther was very hands-on to help us on an issue.
thanks to Abby for helping me with a small issue. Best size chart app on shopify
I had a problem with the size chart, and I was assisted by a very friendly and effective worker called Esther and she solved the problem quickly. I rate her 5 stars.