Avada Size Chart & Size Guide , 1,325 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, customization options, and seamless integration into product pages. Its adaptability to various screen sizes enhances the shopping experience and helps reduce returns. The support team is commended for their prompt and professional assistance in resolving technical issues. The app's ability to manage multiple size charts for different products is also valued, making it a useful tool for those selling a variety of items.
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This is a great app for size charts. It's super easy to use and customize, and customer support was super fast at modifying a few things I couldn't manage myself. Totally recommend!
I was facing an issue with my size chart it was not showing on the Shopify store. I asked to support and "Drake" helped me to fix it. Great App, great service!
This app is GREAT! I have classy looking size charts and the level of customization I am allowed is just amazing. As far as the customer service team is conerned - HATS OFF! You guys are great, THANK YOU
Great app! Love the customization and the team support's service. It's really quick and helpful. Highly recommend for any seller with a POD store
Nice and Smooth Support team. Special Thanks to Esther and Gideon. It was very good experience with them.
I installed the app and was having some minor issues with positioning of the button and the size of the window. Contacted support and within 30mins everything was sorted out for me. Great app, even greater support. Highly recommend.
Prakash was excellent, super fast, helpful and had a sense of humor too. All important things to make my day better!
This app has been great for my small business! Fennic helped me with getting it to display properly on my site efficiently and kindly. Great service and app :)
Great App. More importantly i had an issue where the size charts disappeared from shopify and i could not seem to remedy myself. I Messaged support team and they resolved issue with in the hour without any input from me. Well Done
Had some problems with the app out-of-the-box. Support wouldn't give up and kept on trying to help me when I thought about finding a different app. They managed to got ik working and we are using it now. Works well. And great support :)
Hello,
I am Daisy from AVADA Team.
Thank you so much for taking the time and give us your valuable feedback!
Firstly, we are sincerely sorry to hear that you have not an unhappy experience with our app. As I am a merchant myself, I know how frustrating things can get!
Secondly, since we have not had a chance to communicate before, would you be willing to giving us an opportunity to connect with you and help you solve the raised issue?
1. Document links
I have checked on support links in the app and I see that they are still working.
2. Size chart does not show
I am assuming that you were trying to set up a size chart for products with certain conditions. However, the size chart did not show because of incorrect conditions.
Could you please let me know the products that you want to add the size guide to?
Our technical team is ready to help you to add or custom the size guide as you want.
We value your business and hope to win back your trust. Meanwhile, If you have any additional feedback or cause for concern, please do not hesitate to reach out.
Thank you so much for your cooperation! I am really looking forward to hearing from you.
Best regards,
Daisy