Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

November 11, 2024

Die App macht genau das, was ich erhofft habe. Besonders das Modul, die VAT Nummer zu prüfen, ist ein Segen. Auch der Support ist extrem zuvorkommend und half bei allen Angelegenheiten. Ich würde diese App definitiv weiterempfehlen

ZACO Technology GmbH
Germany
About 2 months using the app
September 25, 2024

pros:
1) The support team talks properly to the customer
2) They understand the customer's requirement very well and then give the proper solution.
3) If any issue comes up in the tool then they try their best to resolve it.
4) Customer's query is resolved within 24 hours
5) The tool is easy to configure
6) This tool fulfills the requirements I had.

cons:
1) Customer support is not 24/7
2) There should be something to resolve customer's queries within 24 hours.

Total Liquor
United States
1 day using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 25, 2024

Satisfaction ++ pour cette application qui nous permet de gérer au mieux nos tarifs / commandes revendeurs. Nous allons également tester l'interface dédié aux agents. Service client parfait avec une grande réactivité. Un grand merci à Emma et toute l'équipe.

Natif
France
About 1 year using the app
October 22, 2024

Super fornøyd med både hjelp og appen! Enkel å bruke!

FruityFriendly
Norway
Over 2 years using the app
August 8, 2024

Great product and amazing customer service. They go above and beyond to help you out.

Nandog Pet Gear™ Wholesale
United States
About 2 months using the app
November 4, 2024

Easy to integrate and great support / guidance. I recommend.

HOSPITALITY FOODS
United States
About 1 month using the app
August 21, 2024

The app is great, but it's confusing and it's a pain to get set up and the customer service hours are not convent.

HBM Supplies
United States
4 months using the app
BSS Commerce replied August 23, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

November 12, 2024

Easy to use so far and has all the options I need. I contacted support and they answered my query within seconds. Very happy

Prêt à Prep
Australia
About 2 hours using the app
July 11, 2024

App has great features and helpdesk always responds quickly, very service-minded! The only minor issue is that it cannot be combined with add-ons that come with a price (then the price of the add-on just isn't calculated.

Blooms out of the Box
Netherlands
9 months using the app
BSS Commerce replied July 15, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

September 12, 2024

Everything works and the supporting team is really helpful!
Thank you to Namyr for helping me out configurate my store!

Made in Japan
Portugal
About 22 hours using the app