Reviews (850)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

June 12, 2024

The app itself and the support are excellent.
The team installed it, fixed problems and helped me set it up. Jena and Joy in particular helped me a lot. But I think there were others on the team. Many thanks to all of them. If anyone has any doubts about using the app, I can only recommend it.

Bad Candy Shop
Germany
6 days using the app
BSS Commerce replied June 14, 2024

Thank you for your 5-star rating!

We are thrilled to hear that you found our app and support excellent. We appreciate your recognition of our support agents and the rest of our team for their assistance.

Your recommendation means a lot to us!

September 18, 2024

Der Kundenservice antwortet schnell und löst Probleme umgehend. Ich bin sehr zufrieden mit der App, sie funktioniert einwandfrei und hat viele nützliche Funktionen.

Auf Emma vom Supportteam ist immer Verlass! Weiter so!

Made in Korea Trade GmbH
Switzerland
8 months using the app
BSS Commerce replied September 19, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

June 12, 2024

We recommend this app. They were some compatibility issues with our custom code but the support answer and solve things pretty quick and the app does the job.
We put 4 stars because the app don't allow the uses of shopify custom codes which we needed.

Chefs' Island
Japan
About 2 months using the app
BSS Commerce replied June 14, 2024

Thank you so much for such a valuable review.

However, since you left a 4-star review, it seems like you haven't been 100% satisfied with our app. Hope that you can provide us some more feedback so that we can assist much further and revise your experience.

Looking forward to hearing from you again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

June 23, 2024

Only new so still working it all out, had an issue and the team were fantastic and got it working for me. Very prompt and friendly service especially since it was a Sunday I contacted them.

Aussie Whimsical Designs
Australia
1 day using the app
BSS Commerce replied July 7, 2024

Thank you for your 5-star rating!

We are delighted to hear that our team provided prompt and friendly service to assist you on a Sunday.

We appreciate your feedback and are here to help with anything you need.

April 17, 2024

The app works very well, exactly as it should.

The big take away though is the excellent support team, who were able to resolve a Theme integration issue very fast with very good communication through out.

vertikal
Mexico
Almost 3 years using the app
September 5, 2024

Supporto eccezionale. Namyr è stato rapido e sempre disponibile. Tutte le richieste sono state esaudite. Fantastici!

B2B Roberto Ricci Designs - Equipment
Italy
2 days using the app
May 29, 2024

The app is great for b2b stores and the support team is always very quick to solve any issue/request!

MUST TECHNOLOGIE
France
Almost 2 years using the app
BSS Commerce replied June 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

June 3, 2024

We are really happy for this solution to our b2c webshop (which is now a b2b webshop too!). Also the support is great, super fast and helpfull.

i-did
Netherlands
2 months using the app
BSS Commerce replied June 6, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

April 25, 2024

It works great as a B2B tool. It is essentially like Shopify Plus but way cheaper. The support is very responsive but you do have to negotiate the time zone difference as they are in Vietnam. They even edited my theme.liquid so the discount pricing from B2B worked on another price per unit app I have installed. So helpful!

Resolve Designs LLC
United States
About 1 year using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

July 10, 2024

Great Help from staff and timely response

ShopVSC
United States
About 1 month using the app
BSS Commerce replied July 15, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!