Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

May 12, 2024

The support team is super helpful, friendly and also manages to solve any problems that occur with the implementation of other apps.
Definitely recommended!

MuseARTa GmbH - B2B
Germany
3 months using the app
BSS Commerce replied May 15, 2024

Thank you for your 5-star review!

We are very happy to know that our support team is super helpful, friendly and can solve any problems that arise with the implementation of other applications.

Thanks for recommending!

April 12, 2024

BSS Commerce has must have apps for B2B stores.

We are a B2B company with 2 stores and after searching and trying other apps, came across their apps on the Shopify store and they have all the solutions we were looking for. From registration management of customers to order qty limits and even adding a customer order note field, they have it all.

They have a well-trained team of certified designers that can & will create/customize the apps to work flawlessly with your website. Jennie and her team customized 2 stores for us. In this day and age, it is impossible to get ahead as a business without the support of gurus like BSS Commerce standing behind you. The attention is fabulous, and the staff is superb.
I have already recommended BSS Commerce to several of my business colleagues & will continue to do so. They are and will remain my "web gurus" in the future to come. A big THANK YOU to them."

linen-o
Canada
About 1 month using the app
March 25, 2024

I cannot speak highly enough of this wholesale app! The interface is user-friendly and intuitive, making it a breeze to set up wholesale pricing and manage bulk orders. Whenever I've encountered an issue or had a question, they've been incredibly responsive and professional. Their expertise and dedication have been instrumental in ensuring that my wholesale operations run smoothly. Thanks to this app and its amazing support, I've been able to streamline my wholesale business and provide an even better experience for my customers. I highly recommend it to anyone looking to take their wholesale operations to the next level!

Middlesex Textiles
United Kingdom
3 months using the app
April 5, 2024

Great app, works very well, fantastic customer support. Contacted them for an issue, in a couple of hours Jennie and Joy fixed everything.

Ethical Grace Business
Italy
Over 2 years using the app
June 21, 2024

1A Customer Service! Sehr schnelle und sehr hilfreiche Antworten. Wir wurden auch bei der Integrierung in unser Template unterstützt. Dank der App können wir einen B2B- und B2C-Shop abbilden und diverse B2B-Preisgruppen den entsprechenden Kunden zuordnen.

SKT
Germany
26 days using the app
BSS Commerce replied June 22, 2024

Vielen Dank für Ihre 5-Sterne-Bewertung! Wir freuen uns, dass Ihnen unsere schnellen und hilfreichen Antworten sowie die Unterstützung bei der Integration in Ihr Template gefallen haben. Es ist großartig zu hören, dass Sie mit der App sowohl einen B2B- als auch einen B2C-Shop abbilden können. Vielen Dank!

January 28, 2024

We have found the B2B Wholesale Solution an excellent add-on to give our site the extra functionality we required.

Whenever we have had queries the BSS team have been very responsive and effective at dealing them.

Highly recommend the team and app.

Luxury Skincare Brands
United Kingdom
Over 2 years using the app
April 25, 2024

The support team has been very helpful so far! It's so nice to pick and choose what features you want as well.

m+c wholesale
United States
5 months using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 17, 2024

Not the first time using the support from B2B/Wholesale Solution and everything always goes smooth and easy. The problem is always fix and it done very quickly even with the time zone different.

Jean Julien
Canada
About 1 year using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 24, 2024

Great customer service. They make sure the app is installed correctly and help you with customization as well. Emma C. In particular was very helpful and made sure all my concerns and questions were addressed.

Decorative Resources
United States
3 months using the app
BSS Commerce replied May 3, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

May 6, 2024

We are using a relatively old theme and were struggling to implement some modules on our own. Via chat, we consistently received fast assistance, and the developers offered to look into the issues and the app implementation themselves. This approach worked wonderfully and the app now runs flawlessly within our old theme. We are extremely satisfied, truly excellent support!

bringts.ch
Switzerland
25 days using the app
BSS Commerce replied May 8, 2024

Thanks for your 5-star rating!

We are thrilled to hear that our fast assistance and proactive approach helped resolve the issues and implement the modules successfully on your old theme. We're delighted that the app is now running flawlessly.

Thank you for choosing our support service!