Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

November 5, 2023

I have found this app to be extremely useful in implementing different pricing for various customer groups. The development team was very helpful in assisting me with the installation, and the customer service representatives have been exceptionally friendly and responsive. In particular, I'd like to express my sincere gratitude to Emma for her outstanding patience and support, as well as to her colleagues. Thank you!

Velotric-development
United States
5 days using the app
BSS Commerce replied November 10, 2023

Thank you so much for your 5 star rating!

We are thrilled that you found our app to be useful and that our installation team and customer service representatives have been friendly and responsive. We are particularly grateful for your kind words about Emma and the team's dedication and support.

We appreciate your review and all the positive feedback!

November 9, 2023

Questa app ha superato le mie aspettative! L'eccezionale servizio clienti di June e le prestazioni impeccabili dell'app Shopify lo rendono un must. Altamente raccomandato!

GHOSTBUSCLUB
Italy
5 months using the app
BSS Commerce replied November 13, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

October 10, 2023

The app works exactly as describe, and I haven't noticed any issues or bugs. We did need a few minor tweaks to make it more compatible with our theme, but Jennie in customer support helped to get the necessary changes made quickly and easily. Definitely happy with our choice so far!

Patriot Coolers
United States
21 days using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 13, 2023

One of the best app for custom pricing! Great support, really helpful.

Mazzei
Italy
11 months using the app
BSS Commerce replied October 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at support-sbc@bsscommerce.com and our agents will be right there.

Wish your business all good!

May 5, 2023

If you're looking for an app that not only offers great features and functions, but also has exceptional customer service, then look no further than B2B solution. I recently had an issue with the problem and reached out to their customer support team. Not only did they get back to me within a few minutes, but they also went above and beyond to resolve the issue to my complete satisfaction.

PRITECH BEAUTY CARE
China
12 months using the app
BSS Commerce replied May 10, 2023

Thank you so much for your 5 star rating! We are so glad that we were able to resolve your issue and you are so satisfied with our customer service. We appreciate your kind words and your positive review!

October 31, 2023

We have installed the B2B/WHOLESALE SOLUTION app in our Shopify store. At the beginning we had a small problem with the theme.
The team from BSS COMMERCE responded to our chat request within minutes and implemented the adaptation to our special theme within a very short time. Great service! Many thanks to Joy and her team for this great work!

www.joergkressig.shopping

JOERG KRESSIG LIFESTYLE
Switzerland
3 days using the app
May 16, 2023

We used this app in combination with their B2B Portal/Net Terms app, to create a vendor portal store. The app is simple to use and it worked great! Some features we had to get custom-made and coded by the BSS team due to our specific use case. These customizations would only take a few days and the team outlined the entire build process before starting. The customer service is AMAZING, their team is extremely helpful and attentive to whatever issue you are experiencing and it gave us confidence in using their solutions. I would recommend this app and the B2B Portal/Net Terms app.

thorkitchendealerportal.com
United States
5 months using the app
BSS Commerce replied May 22, 2023

Thank you so much for your 5-star rating!

We are very pleased to hear that our B2B Portal/Net Terms app combined with our app was great for your use case, and even more happy that you were very satisfied with our customer service. We appreciate your kind words and the recommendation!

August 8, 2023

Jena has helped me a lot of setting up this app. It's a really great and well-thought-out app with many features and adjustability. If I have any issues, I can contact them, and it'll be fixed in no time. I was looking for a B2B App for a long time and finally found one that fit my requirements.

ellashaarshop.de
Germany
4 months using the app
BSS Commerce replied August 11, 2023

Thank you so much for the 5-star rating!

We are so glad to hear that our agent has been helping you set up the app and that you found it to be well-thought-out and with great features. We also appreciate your appreciation for our customer service

We're really glad we were able to meet your requirements!

June 21, 2023

This is a fabulous out of the box solution. It is a low cost solution and then any extras are available from the same team at reasonable prices. There is a very good trial period allowing you to get it set up and tested without paying a cent. Support is 7+ hours ahead of us but once I worked out the time difference support was excellent. I really got the feeling that I was getting personal one-to-one support. Once the installation is complete the app is very robust.

DrClareApothecary
Ireland
5 months using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5-star rating and for your detailed review!

We appreciate your feedback and are so glad you are satisfied with our services.

October 19, 2023

Great help from the team, speedy responses and help with any issues. Would definitely recommend.

ES Sabers
United Kingdom
5 months using the app