Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 31, 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Sweden
Time spent using app: 12 days
BSS Commerce replied June 7, 2023

We are extremely grateful for your 5-star rating and kind words!

We take great pride in our customer support and we are truly humbled to know that our efforts have been well received by you. It's wonderful to know that we have been able to offer you clear and helpful information. Your feedback has been invaluable!

Thank you very much!

May 30, 2023

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Absinthia's Bottled Spirits
United States
Time spent using app: About 2 months
BSS Commerce replied June 7, 2023

Thank you so much for your 5 star rating!

We are thrilled that our customer service team was able to provide you with the help needed to easily set up your wholesale order form. We appreciate that you found them to be responsive and that everything is working as you expected.

May 30, 2023

Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!

NutraBio Europe B.V.
Netherlands
Time spent using app: 24 days
BSS Commerce replied June 7, 2023

Thank you so much for your 5-star rating!

We really appreciate your positive feedback on our very professional and responsive customer service. We are so glad that we were able to help you with your set up and that you would highly recommend our app!

Thank you for your kind words and support! :)

May 30, 2023

B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.

Fancy Beans
Netherlands
Time spent using app: 4 days
BSS Commerce replied June 1, 2023

Thanks so much for your 5 star rating!

We are so grateful to hear you've found the B2B/Wholesale Solution to be a great app with fast communication, great support and lots of features. Thank you for your support!

May 29, 2023

The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.

JonasPhilippe
Sweden
Time spent using app: About 1 month
BSS Commerce replied June 1, 2023

Thank you so much for your 5 star rating and kind words!

We are so delighted to hear that our agent was both fast and professional in providing the support you needed. Your positive feedback is truly appreciated.

May 25, 2023

Amazing customer service! Jennie and her team have been extremely quick to reply and address any customizations or questions I may have. I highly recommend this app if you are looking for a B2B solution for your website. It has quickly solved all of our B2B problems. 5 stars for this wonderful team!

Walston Door Company
United States
Time spent using app: 8 days
BSS Commerce replied May 29, 2023

Thank you so much for your 5 star rating! We really appreciate your kind words about our agent and our team. We are very glad that we could help solve all of your B2B problems. Thank you again for your positive review.

May 23, 2023

Very helpful support. Recommend it highly and it is really easy to use and implement. Very good overall!

ArcticMed
Sweden
Time spent using app: About 1 month
BSS Commerce replied May 29, 2023

Thank you so much for your 5 star rating and kind words about our service! We are delighted to hear that our support was very helpful and that you think our product is easy to use and implement. We are grateful for your positive experience. Thank you!

May 22, 2023

great app and professional team support, problems solve fast! I will pay for it, and I will recommend this to my friends

metromobilityscooter
United States
Time spent using app: About 19 hours
BSS Commerce replied May 29, 2023

Thank you so much for your 5 star rating! We are thrilled you are happy with our great app and our professional team who solve problems fast! Your support means so much to us and we appreciate it. Thank you for your recommendation, we hope your friends will enjoy our services as much as you do!

May 22, 2023

Changing from using a previous wholesale app, the functionality of this app is something we are really looking forward to providing a great experience for our customers. The help and response to question in getting this changed over and set up has been first class.

AMA Sports
Australia
Time spent using app: 3 months
BSS Commerce replied May 29, 2023

Thank you so much for your 5-star rating! We are so pleased that the functionality of our app has been a great experience for our customers and that you have had first class help and response to your questions in getting setup. It's always our aim to provide the best service possible!

May 22, 2023

It is good, but a bit complicated for a not-very-advanced user. The support team is good though, always trying to help and respond quickly.

Irisha's Card Art
United Kingdom
Time spent using app: 10 days
BSS Commerce replied May 29, 2023

Thank you so much for your 5-star rating! We are so glad that you find the software good and that the support team is responsive and helpful. We really appreciate your feedback!