Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

June 22, 2023

Joy is always beneficial, she helped us with custom settings and explained the app in all detail to us. We are delighted with her help and the team. Tanks!

INGLOT – Make-up, Nagellak & Workshops
Netherlands
4 months using the app
BSS Commerce replied June 27, 2023

Thank you so much for your 5-Star rating!

We are delighted to hear that the agent was able to provide you with custom settings and explain the app in detail. We strive to always ensure our customers have the best experience possible; it's great to hear that from you.

Thanks again!

July 20, 2023

Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.

Tuhi Stationery Ltd
New Zealand
About 1 month using the app
BSS Commerce replied July 24, 2023

Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.

However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle.

Hopefully, you can reach us out at sales@bsscommerce.com so that we can assist much further and help you revise your experience!

July 6, 2023

Great service so far! But what really stands out is the exceptional customer service! Would definitely recommend!

HVAC DIRECT Pty. Ltd.
Australia
8 days using the app
October 24, 2023

great assistance from Emma

Jingold Shop
Italy
About 2 months using the app
August 8, 2023

BSS Commerce made an app with plenty of useful functionality for B2B eCommerce. Our first support request was answered quickly and the issue was resolved just as quickly and thoroughly.

begloss.com
Germany
5 days using the app
BSS Commerce replied August 11, 2023

Thank you so much for your 5-star rating and positive feedback!

We are delighted to hear that our app provided you with plenty of useful functionality and that the support request was answered quickly and the issue resolved thoroughly.

We are so glad that we were able to help!

August 10, 2023

Jennie and the BSS team have been an amazing support in getting us up and running. This is now our second store where we use this App and we have been nothing but satisfied.

PieceMaker UK
United Kingdom
2 days using the app
BSS Commerce replied August 18, 2023

Thank you so much for your rating!

We are delighted to have your support for both stores and we are glad that the BSS team has been able to provide you with excellent service. We will continue to strive for excellence and make sure our services remain outstanding.

Thank you again for your kind words.

August 25, 2023

Application efficace. Support réactif. Une bonne alternative pour éviter de prendre Shopify Plus. Je recommande.

GOLIATE
France
9 months using the app
BSS Commerce replied August 31, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 23, 2023

Support is Great. Sorts all issues.

Profile Panels
New Zealand
18 days using the app
June 14, 2023

Joy and Staff are quick to response on my inquiry. What you see on the demo is what you get no hidden or what so ever. If you encounter some problem the staff is quick to solve or give you solution on it.

Would definitely recommend the app.

MesaWell
United States
2 days using the app
BSS Commerce replied June 15, 2023

Thank you so much for the 5 star rating!

We really appreciate your kind words, especially about how quick our staff is to respond to inquiries and how the demo accurately reflects our app's features. We're so glad that you're happy with the app and would recommend it!

Thank you again for your positive review.

July 19, 2023

By far the easiest and best app to use for wholesale. The service they provide is top-tier and super helpful!!

Shop Catholic Info
United States
9 days using the app
BSS Commerce replied July 24, 2023

Thank you so much for your 5-star rating and for your kind words about our services and user experience!

We really appreciate you taking the time to let us know how much you enjoy using our app. It means a lot to us!