Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, user-friendly interface, and ability to simplify wholesale operations. It's praised for its wholesale pricing, bulk order management, and exclusive sales access for members. It's ideal for businesses looking to differentiate their B2B and B2C customers, offering solutions for customer registration, custom pricing, and quantity breaks. The support team is noted for their quick responses and tailored solutions. Its seamless integration with Shopify and adaptability to growing customer segments make it a valuable tool in the B2B sector.

March 4, 2024

Great customer service!
We were able to implement pricing by tag segment and they implemented all our desired specifications.

Weesgaard Dental & Kirurgi
Denmark
6 days using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

April 17, 2024

The customer service is really great and endeavours to answer all questions and help you quickly. The app sometimes rounds the prices a bit strangely. But I can recommed 10/10

Ccell Supply Europe
Germany
About 1 month using the app
January 5, 2024

BSS Wholesale is the best Wholesale app we found for our needs. Even better, BSS has been very attentive and accessible to us during our build out. We have requirements that needed a decent amount of back and forth (don't we all??) with them and always got answers to our questions quickly along with solutions. As a side bonus, they have a wide variety of compatible programs which makes it so much easier. A one-stop shop Wholesale marketplace!

Lilla Rose
United States
22 days using the app
January 20, 2024

When I was having problems getting my registration form to appear correctly on my website, I sent a chat message to support and they were about to fix my problem quickly.

Cloudland Coffee Company
United States
15 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

Edited February 29, 2024

Useful app and reliable support. Highly suggested.

DEVCOshop
Italy
10 months using the app
BSS Commerce replied February 26, 2024

Thank you so much for spending some time giving us a review!

We appreciate your feedback and are glad to hear that you enjoyed your experience with us. However, we noticed that you gave us a not-full-rated review and we would love to know what we can do to make your experience even better.

We take all feedback seriously and would like to understand your reasons for not giving us a full-rated review. We would greatly appreciate it if you could provide us with more information about your experience and any areas where we can improve.

As a team, we are committed to providing the best possible service to our customers, and we want to ensure that we are meeting your expectations. If there is anything we can do to make your experience more enjoyable, please do not hesitate to let us know at support-sbc@bsscommerce.com

Once again, thank you for your feedback, and we hope to hear from you soon.

January 29, 2024

Super easy to use and really friendly and quick customer service!

Delectable Garden
United States
3 months using the app
February 2, 2024

What can i say, but just the greatest help, and still helping now. Some of the best customer servicer from Jolle, very helpful. Installation been really easy and there's heaps of customizability to the app. again many thanks Zeik

Yamina Rare Plants
Australia
3 days using the app
January 17, 2024

Both the support and development teams have been incredible responsive and open to support with unique requests that were beyond our capability!

ICONIC Beverages
Australia
9 months using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 11, 2024

Great service, very useful and kind.

BeBe Bold Europe
France
14 days using the app
March 23, 2024

great support and app! love it

Area8 | Design furniture
Netherlands
3 months using the app
BSS Commerce replied March 25, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!