Reviews (852)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

March 27, 2023

excellent technical support, quickly they were able to solve optimization problems on our e-commerce. Always available to answer our questions, this app is recommended!

Cosulich Interiors & Antiques
United States
About 1 month using the app
BSS Commerce replied March 29, 2023

Thank you so much for the 5 star rating! We are so grateful to hear that you have had an excellent experience with our technical support, resolving optimization problems on our e-commerce quickly. We are glad you found them to be always available to answer your questions and that you would recommend this app! Thank you again for your positive feedback.

March 1, 2023

I have been using the application for several weeks on my store and I am very satisfied.

The handling is a little bit complex at the beginning, the dashboard being quite loaded, but you quickly get the hang of it.

Above all, the support is really top! I had several needs that were treated quickly and efficiently thanks to June, my interlocutor, and the technical team, Cuong Nguyen Quoc and Duc Anh Tran.

I recommend without hesitation! And if you have the pleasure to exchange with June your experience will be even better.

Myum sas
France
About 1 month using the app
BSS Commerce replied March 2, 2023

Thank you so much for your glowing 5-star rating! We are so glad that you are happy with partnering with us. Delighted that our support team, June, Cuong Nguyen Quoc and Duc Anh Tran, served your needs quickly and efficiently. We are thrilled to hear that you highly recommend us and appreciate your continued partnership!

December 19, 2022

I had a great customer experience and perfect customer service.
Thank you for your help again.
Maurizio

urb2b
Italy
About 1 month using the app
BSS Commerce replied December 27, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

April 17, 2023

Der Kundenservice ist hervorragend. Die App bietet umfangreiche Funktionen und kann daher als Komplettlösung im B2B-Bereich eingesetzt werden.

birkmann-gmbh
Germany
About 1 month using the app
BSS Commerce replied April 19, 2023

Thank you for your 5 star rating and kind words about our customer service! We appreciate you recognizing the extensive functions of our app, and that it can be used as a complete solution in the B2B area. Thanks again!

Edited August 23, 2022

Good customer service !
I encountered several problems with the installation of the application which were all resolved very quickly with the BSS team.

Chef Morel
France
About 1 month using the app
June 20, 2022

This was the only app we could find that provided a solution for our sales reps to creating orders with custom pricing rules. The customer support from Jonas and the Tech support from Cuong NVM was great, and their response time was quick, and and efficient.

A.J. Stone Company Ltd.
Canada
About 1 month using the app
April 4, 2023

A great and understandable app that really allows a good platform for a B2B commerce via Shopify. I was challenged with a few settings and was wonderfully advised by the support within a very short time and the problems were solved faster than you can imagine. I can only highly recommend!

GØLD's
Germany
About 1 month using the app
BSS Commerce replied April 11, 2023

Thank you so much for your 5-star rating! We appreciate your compliments about our app and are pleased that we were able to help you solve the challenges you faced quickly. Your recommendation is greatly appreciated.

March 1, 2022

Really appreciate the efforts and the help from the support team. Especially Jonas and the tech guy Hoa Xuan Duong. Quick response and a nice service minded, solution focused mind set. Thanx!

Segers Fabriker
Sweden
About 1 month using the app
September 1, 2023

Great for what we needed in our store. It is perfect for wholesale solutions if you don't want to use the Shopify provided method. Super pleased. Easy to set up. Very responsive help if you need it.

Cobia Boats Gear
United States
About 1 month using the app
BSS Commerce replied September 6, 2023

Thank you for your 5 star rating!

We are so glad you found exactly what you needed in our store. We are pleased that our wholesale solutions have worked for you and that you found the set up easy.

We appreciate your feedback regarding the responsiveness of our team and thank you again for your 5 star rating.

October 13, 2023

My highest Appreciation to the team, one of the best and timely support.
The understanding on the shopify and customer requirement is excellent.
I recommend this app 100% , you will not regret this decision.
They clearly know the boundaries and are focused on the area of expertise , if you need any additional feature beyond their scope would need an developer from your side to go around.

Skippi Ice Pops
India
About 1 month using the app
BSS Commerce replied October 16, 2023

Thank you so much for your wonderful review and for your 5-star rating!

We are thrilled to hear that you appreciate our team's quick and excellent service, as well as our expertise in the Shopify platform. It's great to know that you'd recommend us and that you understand the boundary of our app.

Thank you again for the kind words!