Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, user-friendly interface, and ability to simplify wholesale operations. It's praised for its wholesale pricing, bulk order management, and exclusive sales access for members. It's ideal for businesses looking to differentiate their B2B and B2C customers, offering solutions for customer registration, custom pricing, and quantity breaks. The support team is noted for their quick responses and tailored solutions. Its seamless integration with Shopify and adaptability to growing customer segments make it a valuable tool in the B2B sector.

January 16, 2023

This app works really fantastic combined with their other FREE app 'B2B Login & Lock Access'. A working log-in portal is easily created by combining these apps and truly provides a B2B Wholesale solution, for customers to sign-up and log-in. This app has many other functions, but this one is by far my favourite!

Besides these functions, I would like to thank the team of BSS Commerce! Especially Jennie P and tech specialist Nguyen Tien Hau have been of great help for us. Their professional approach and high quality support have been very pleasant and helpful with solving all the issues I encountered. Jennie P has been very friendly and kept in touch with me by providing new answers and solutions to my big list of questions and issues. From big to small questions/issues, everything got resolved by their skilled support & tech team.

We are very satisfied with this app and definitely impressed with their team! :)

Telecom Today
Netherlands
4 days using the app
BSS Commerce replied January 16, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

June 17, 2021

App that works very well and above all the assistance is exceptional we have done a very precise and professional job together and above all they are always available, we really recommend it

Nbg Shop | L'ingrosso che cercavi
Italy
4 days using the app
November 4, 2021

This app provides unique and various functions with regard to pricing policies that caters wholesalers' needs.This app works great and when it dont just ask support and they will make it work for you. Always quick response and whit the talented team i was up running on no time.

Solar Tackle EU
United Kingdom
4 days using the app
BSS Commerce replied November 4, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

July 1, 2021

Great app the customer support is really helpful they're very responsive to my inquiries. It is easy to navigate. Highly recommended.

The Good Choices Ph
Philippines
4 days using the app
BSS Commerce replied August 24, 2021

A great thanks from Stephanie and the team.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Take care!

April 12, 2023

Works great. Support team is very helpful. Since I just started using this app, I will see how this goes.

オリジナルUSAノベルティー名入れグッズ製作専門店・DIGGIT(ディギット)
Japan
4 days using the app
BSS Commerce replied April 14, 2023

Thank you so much for the 5 star rating! We are so glad that you are having a great experience with our app and support team, and we will continue to work hard to ensure that you continue to have a good experience with us.

Edited February 2, 2023

Got some fantastic help today from Jolie on the chat and her developer Nguyen Van Dong. They quick found out what my problem was and solved it.

I could have used hours on that but they both did it very quick and extremly good !
After the first question if also asked for an advice and got some great feed back. I there for also installed the B2B Login & Lock Account plugin. Now i am setteled and good to go with our new store.

I wont be affraid to ask again - because i am sure i will be helped right away.

MacScreens.com
Denmark
4 days using the app
BSS Commerce replied February 3, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

October 31, 2022

Just started using the app, so can't talk about the success yet, but I can tell that the set-up was really straightforward, and the help we got from Joy as customer support was really quick and good.

RAVI
Belgium
3 months using the app
BSS Commerce replied December 12, 2022

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at sales@bsscommerce.com and our agents will be right there.

Wish your business all good!

Edited March 14, 2022

Horrible. The prices load super slow and sometimes don't work for no reason. They were trying to fix this pricing errors and they did something wrong coding my theme and now the shopping cart is not working properly. Customer service is OK, they are all the time apologizing. They can't give solutions.

OTSO
Andorra
3 months using the app
BSS Commerce replied December 8, 2021

Thank you.

We hope that you will keep supporting our app in the long term.

Don’t forget to reach the team at sales@bsscommerce.com anytime you are in need.

Cheers!

October 9, 2020

I've installed this app, the app works well and their customer support is also great the resolved issues in a quick time.

ValueStore
India
3 days using the app
BSS Commerce replied October 23, 2020

This very first feedback is very meaningful to the whole team. Thank you very much!

March 10, 2023

Quick service, comprehensive team that resolved my issue easily! The team had to style a form for me and they did it in a business day.

WB Practitioner Store
United States
3 days using the app
BSS Commerce replied March 15, 2023

Thank you so much for your 5 star rating! We are pleased to hear that our service was quick, our team was comprehensive, and our team was able to easily resolve your issue. We really appreciate you taking the time to recognize our team for styling your form in a single business day! Thank you for your continued support!