Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that streamline wholesale operations, including custom pricing, quantity breaks, and B2B registration. They value the ability to differentiate between B2B and B2C customers with special pricing. The support team is frequently praised for their exceptional customer service and technical expertise. The app is recommended for its reliable functionality and significant business value.

December 19, 2023

This app is really good, it helps me to achive that function what I want. Also, the customer support is excellent. They solved the problems for me.

WISUALARM
China
3 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 11, 2024

Servicio de soporte excelente. Funcionando perfecto y sin problemas. La duda que tuvimos fue resuelta sin demora por el soporte técnico. Recomendable.

EMOLO
Spain
Over 1 year using the app
December 13, 2023

Great app to allow us to provide Trade Application and pricing for our customers. We have a complicated site so the team were super helpful in helping us develop this to our needs.

Thank you!

THE LACQUER COMPANY
United States
3 months using the app
December 19, 2023

Emma from BSS Commerce has been extremely helpful. I am a web developer and have managed hundreds of websites. Usually with plugin developers the customer service in non-existence, BUT Emma from BSS Commerce has been reliable, speedy response and professional in helping with my issues and bugs to help get the plugin working properly on my site. I highly recommend BSS Commerce and look forward in working with them more.

ZZ-2
United States
24 days using the app
BSS Commerce replied December 25, 2023

Thank you for your 5 star rating!

We take pride in providing our customers with excellent customer service and are very glad to hear that we have exceeded your expectations. Thank you for your confidence in us and we look forward to working with you more in the future.

January 29, 2024

Super easy to use and really friendly and quick customer service!

Delectable Garden
United States
6 days using the app
December 18, 2023

The team at BSS have been incredibly helpful at ensuring this app integrates effectively with out website, and the app itself works great.

Bike-Shop.com.au
Australia
5 months using the app
BSS Commerce replied December 25, 2023

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

December 19, 2023

I have had the app installed for a few months. It is full of features but it is also unreliable and has a fair share of bugs. The pricing has failed MULTIPLE times and charged customers full price instead of the discounted rate. Previously (not in the past 2 months) the "servers" have also failed and caused customers to see and be charged full pricing. Now today I have added new products to custom pricing lists and the discounts are not working. It's really fustrating to pay $50/m for an app that is not reliable.

MXBITS
United Kingdom
11 months using the app
January 19, 2024

Emma and the technician guy was very helpful. They were very responsive and fast solving problems. I am using the application with success.

Veteco Interservices
Romania
9 days using the app
BSS Commerce replied January 21, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

March 1, 2024

Good app & good service. Thanks Emma

Dutch Tufting
Netherlands
9 days using the app
BSS Commerce replied March 5, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" and our agents will be right there.

Wish your business all good!

January 23, 2024

"I recommend this app. I had issues with it, but they were promptly and seriously by the app developer."

Bena
Netherlands
10 months using the app