Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 31, 2023

The support provided by June was excellent. Scheduling was not easy between Vietnam and East Coast US, but June worked with me to find a time that worked for both of us, and once she got the problem she worked it through to a satisfactory conclusion.

Aquanex Technologies, LLC
United States
May 31, 2023

Excellent app. Excellent customer service. We had been using another slightly cheaper app, which did not work on all browsers, switched to B2B and after a little support, everything is great. Lots of features. Worth the extra!

BeadTin.com
United States
May 31, 2023

We've only recently started using the app but support so far has been fantastic. Joy and team have solved the issues we were having quickly & effectively. All while being very friendly and polite. Thumbs up!

NFTC
Australia
May 31, 2023

Such a fantastic team. Emma, and her technicians Hau and Cuong were so quick to integrate the app into our store. We have worked with some other apps for wholesale and encountered many issues, but after a day of signing up, we have a perfectly functioning registration form and wholesale set up. Thank you so much for your support (I am sure I will be in touch again at some point!).

Tish Lyon
United Kingdom
May 31, 2023

One of the best supports I have ever talked to.
Clear information
Screenshots
Screen recordings
Meetings
explaining

Thanks Jennie!

Sponsorshopen
Sweden
May 30, 2023

I was able to easily set up a wholesale order form with a little help from customer service. They were responsive and it is all working exactly as I would like!

Absinthia's Bottled Spirits
United States
May 30, 2023

Very professional and responsive customer service. I had some issues to set it up and they are really patient and helpful in setting it up for us. I would highly recommend this app. Joy is a life safer!

NutraBio Europe B.V.
Netherlands
May 30, 2023

B2B/Wholesale Solution is a such a great app for a lot of solutions. Fast communication, great support and a lot of features.

Fancy Beans
Netherlands
May 29, 2023

The support from Jena was and is very fast and easy. They are professional and supportive even if there needs to be any customizations.

JonasPhilippe
Sweden
Time spent using app: About 1 month
May 25, 2023

Amazing customer service! Jennie and her team have been extremely quick to reply and address any customizations or questions I may have. I highly recommend this app if you are looking for a B2B solution for your website. It has quickly solved all of our B2B problems. 5 stars for this wonderful team!

Walston Door Company
United States
Time spent using app: 8 days
BSS Commerce replied May 29, 2023

Thank you so much for your 5 star rating! We really appreciate your kind words about our agent and our team. We are very glad that we could help solve all of your B2B problems. Thank you again for your positive review.