Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,114)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its "notify me when back in stock" feature, which boosts conversion rates and supports pre-order campaigns. It helps in inventory planning through customer demand insights and integrates seamlessly with Shopify. The support team is noted for their quick and effective responses, enhancing user experience. The app's reliable performance and immediate notification system significantly contribute to merchant satisfaction.

July 9, 2024

The team at Stoq are absolutely amazing. I faced a rather unexpected issue (a conflict with another Shopify app, so NOT at Stoq's fault), and despite the team not being required to help, they went above and beyond to solve this for me. They liaised with the other Shopify app, and together, they resolved the bug. Personally, I was blown away about how willing they were to help and how efficiently they solved this. 10/10 for customer service and if anyone is thinking about choosing Stoq or some other app, 100% GO FOR STOQ! You WILL NOT be disappointed.

As for the app itself, it provides us with the exact features we need and is super user-friendly. Importantly, it has not slowed down our website. The new Pre-order functionality has genuinely given us an 18% uplift in revenue, which is easily the highest ROI an app has printed for us.

Well done Stoq! Keep up the awesome work!

Jawda Islamic Store
United Kingdom
11 months using the app
Artos Software replied July 17, 2024

Thank you so much for taking the time to write such a detailed review and for appreciating our app and support. The entire team at Stoq is very grateful for your kind words :)

We’re delighted that we could help you solve the problem and thrilled to see a boost in your revenue. We hope you continue to recover many sales with the back-in-stock feature and that your revenue keeps growing with Preorders. Please feel free to reach out to us for anything. We're always here to help.

-Anaam / Merchant Success Lead

August 22, 2024

Super nice app, the support team is the best!

Consuela Store
Spain
Over 2 years using the app
November 12, 2024

So far I’m really enjoying the app! It’s exactly what I was looking for and the team has been extremely responsive and helpful.

Dooz
United States
3 days using the app
October 17, 2024

Great customer service. Quickly chatted and worked with me to customize the look of the buttons on our page to match the rest of our style.

Littorary
United States
1 day using the app
Artos Software replied October 21, 2024

Thank you for taking the time to leave a review :) I'm delighted to learn that you like our service. I was glad to tweak the look of the button with CSS to fit your needs.

Our team is here to support you, so don’t hesitate to reach out if you need any help. We wish you the best for your store!

-Vishu / Technical Support Specialist

August 27, 2024

Lovely app!
the support team is also very helpful and super quick!
10/10 would recommend this app!
thank you so much

Vama Kairos
India
About 2 months using the app
November 5, 2024

Anaam was super helpful with an issue I had and was able to resolve it within a few minutes. So far so good with this app!

Domo Gummies
United Kingdom
1 day using the app
September 23, 2024

great support - sorted out my issue in metter of minutes, great cominucation

Erotic City
Czechia
About 1 month using the app
September 25, 2024

Great service to assist in fully customising even on the free plan

Heych
Australia
About 1 month using the app
Artos Software replied September 30, 2024

Thank you for your feedback! I'm glad to hear you’re enjoying the customization options available, even on the free plan. Our goal is to provide great service and support for all our users.

If you have any questions or need further assistance, just let us know! :)

- Sneha / Merchant Success

September 20, 2024

Up and running in no time thanks to an extremely attentive and helpful human being(s) at the other end of the help chat box thingy! I can get help quickly day or night by folks who know their stuff.

astrobiscuit
United Kingdom
1 day using the app
August 16, 2024

We have just started using this App and its going great so far! There were one or two glitches but the support team was very responsive and helpful. They got the issue fixed right away and followed up with great customer service. We are very happy so far!

Once Again Home Co.
United States
4 days using the app
Artos Software replied August 21, 2024

Hi there! Thank you for your kind words, it was my pleasure to help you get started with Preorders.

Best of luck with everything. Hope you recover lots of sales with Stoq.

-Anaam / Merchant Success Leead