Preorder, Back In Stock ‑ Stoq

Preorder, Back In Stock ‑ Stoq

Reviews (1,445)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting conversion rates with effective restock notifications and pre-order options. They praise its easy setup, intuitive interface, and customizable features like the "Notify me" button placement. The seamless integration with existing systems, responsive customer support, and valuable insights on customer demand for better inventory management are also highlighted. It's considered affordable and continuously improves based on merchant feedback.

November 23, 2021

Customer service was very helpful. Simple to use the app once set up. Doesn't work with every theme, so check with your theme, but it is good.

Fairweather League
United States
38 minutes using the app
Artos Software replied November 24, 2021

Thank you so much for your review!

My app works with all themes and I also support all custom themes when anyone reaches out to me for support. In your specific case, the out of stock variants couldn't be selected which is why my button did not show up.

I am super glad I could help you out and I can't wait to see those back in stock request flow in! Feel free to reach out if you have any questions, concerns or feature requests.

Best Regards,
Kartik

March 27, 2024

Great App so far! Anaam has been a wonderful help! She helped me with answers to all my questions

Vaper Dudes
United States
35 minutes using the app
January 20, 2022

This is my second restock app. The first was unable to comprehend product variations and the customer support didn't understand my problem. From the start this web app was there to answer any and all questions I had. I sincerely recommend them. -Dave

Sound Shoppe nyc
United States
38 minutes using the app
Artos Software replied February 26, 2022

Thanks, Dave! Appreciate you giving me a chance and working with me to get you set up. Hope it's going well. :) - Kartik

Edited June 4, 2023

Said to start chat for an instant reply. This didn't happen. Can't read the input fields as they are white text. Difficult to setup as requires quite a lot of optimisation. Also, I changed the email address from which customers would receive the emails (attempted several times), it said I would need to verify my email address and nothing arrived (even in spam). I do not recommend!

FOX & WOLF
Spain
36 minutes using the app
Artos Software replied June 4, 2023

Hey, there. Kartik here from Restock Rocket. First things first, sorry I couldn't respond to your message right away. I'm 1 person working full time on the app. Unfortunately, I had to step away for a bit to take my dog to the vet. That's why I couldn't answer right away. My bad.

I also want to apologise for the poor experience you had with the app. As I mentioned in my email, I'm looking into both issues right now. If you could reply to it so we can figure out what went wrong, I'd greatly appreciate it.

If there's anything I can do to help you get set up, please let me know! Every customer matters to me and rest assured that I'll make myself available as you need.

March 31, 2022

Its rare to find an app that lives up its claims. Back in Stock + offers great functionality, embedding a CTA right on your product page and offering Auto SMS alerts as well. Kartik helped us with some custom integration and was quick to adjust the app exactly how we wanted it. Highly recommended

Ethos Car Care
United States
35 minutes using the app
November 26, 2021

Good Day, A representative was automatically available to assist me, once I downloaded the app. They offered to help me every step of the way. I added the, "Email me when back in stock" notification and tested it to ensure it worked. This is a great app thus far!

Class and Elegance Bath and Body
United States
35 minutes using the app
Artos Software replied December 24, 2021

Thank you so much for your review! I'm glad I could help 🙂

Feel free to reach out to me incase you need anything or have any feature requests.

Best Regards,
Kartik

August 23, 2023

Very easy to set the app up. Easy to follow the set up guide and it appears on the site exactly how I want it to. Very responsive help, fixed my creative issue within seconds.

Awoo
United States
35 minutes using the app
June 6, 2024

Excellent, the support team is just awesome!

My Store
Colombia
17 minutes using the app
December 7, 2021

amazing app. great service from Kartik, he helps you the best way possible. i'm verry happy with it.

LaFlorentinashop
Netherlands
32 minutes using the app
Artos Software replied December 24, 2021

Thank you so much for your review! I'm super glad that I could help you out!

Feel free to reach out if you have any questions, concerns, or feature requests.

Best Regards,
Kartik

March 20, 2024

Support war TOP! Sehr hilfreich und freundlich.

1Afit
Switzerland
30 minutes using the app