Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

Edited December 17, 2019

I can't imagine losing any of my data. Accidents happen and if you delete something by mistake, it's gone. Thanks to Rewind I don't have to worry about that.

[Update] - Well it happened :( I had two products open that were very similar and I mistakenly made some of the edits to the wrong one. I went to the Rewind app, found the right version and restored the page. It worked beautifully!

My Backyard Decor
United States
Almost 2 years using the app
August 12, 2018

If you are on Shopify, you MUST use Rewind. Have been using it for over 1 month now, and while we haven't had to use the restore function (thankfully), it is nice to know that it is there. Rewind is a perfectly designed service that backs up ALL your store data - products, images, theme settings, customers, etc. Please do your store a favor and get this app.

Thxsilk
United States
Almost 2 years using the app
July 25, 2023

Rewind is a great app. Fortunately there hasn't been an emergency yet where I needed it but it's good to know it's there. Brittney is very helpful, professional and kind.

GirlGotLashes
Germany
Almost 2 years using the app
June 26, 2021

If your shop has taken you "years" to perfect with all the data it holds, and the fact that Shopify witholds responsibilitiy for any and all data on their systems , this app is a must. We've had it for a year or so and just every now and then you need its abilities. As they say "backup","backup","backup" and this system lets me sleep well at night. We currently have this app on 3 different stores that we own and i'd be lost without the peace of mind.

Auckland Harley-Davidson
New Zealand
Almost 2 years using the app
Rewind replied June 29, 2021

Thank you for trusting Rewind to protect multiple stores! Nothing beats a good sleep, we're happy to hear we've helped out with that.

February 25, 2019

If you are a serious store than you already have Rewind. Who in their right mind is not going to backup their shopify store! Sarah in support is amazing and helps with any problem or concern you might have. Sleep easy at night and get this app!

bowtieclub
United States
Almost 2 years using the app
June 30, 2019

With all the content that I am building on my website and the hours spent I feel much better knowing that everything is backed up :-)

TopicTea
Singapore
Almost 2 years using the app
May 3, 2019

I'm using the free option and it's great. So far I haven't had to use it in a crisis but the peace of mind it provides me is awesome. Once I get more sales and can offset the costs I'll be sure to upgrade so I can take advantage of the backup now feature.

CeCe & Jax
United States
Almost 2 years using the app
May 13, 2016

We haven't had to use a backup as yet, but it feels great to know we have a backup to restore from should we ever need to

Marie Veronique 2
United States
Over 1 year using the app
July 23, 2018

I have not been using Rewind for very long but so far it seems to be doing the job. I do however have to rave about the outstanding customer service Rewind offers. They have gone above and beyond to help me with my backup solutions.

Ego Driven
Canada
Over 1 year using the app
December 20, 2017

Good App. No Configurations to bother about

Eternity Plus
Singapore
Over 1 year using the app