Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this backup service for its reliability and seamless operation, providing automatic backups and weekly updates. It's easy to use, allowing efficient store restoration. Customer support is often highlighted for its responsiveness and personalized assistance, including setting up Zoom calls for complex issues. The app is crucial for protecting data from coding errors or accidental deletions, offering peace of mind and effective data recovery solutions.

June 10, 2021

The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.

Schoolbooks.ie
Ireland
About 1 month using the app
Rewind replied June 23, 2021

Congrats on the success of your store! We appreciate the kind words, backing up stores of this magnitude is no small feat – but we're equipped to handle it. Thank you for your review and be sure to let us know if we can ever help out with questions or concerns.

August 1, 2018

Fortunately we have not needed to use the app yet for a restore, but I love knowing that it is there and that you can restore by sections such as product images, pages or blogs. I am transitioning into a new theme and feel more secure knowing that my data is backed up if I need it. Installation was super seamless and required very little of me.

Leisure Depot
United States
About 1 month using the app
June 19, 2019

Rewind Backups does exactly what we need it to do and then some. Very easy to use and I can't ask for a better and more efficient backup app!

Pirates Press Records
United States
About 1 month using the app
September 25, 2018

What a great app! I am getting more and more savvy with shopify but this app gives me the confidence to keep learning more. I know if I screw something up it can always be fixed! My developer likes that we have it too as it gives us both the security of knowing we can always fix any hiccups.

Marcher
United States
About 1 month using the app
Edited October 5, 2018

Excellent! Best App ever. I use this app to help me maintain my store changes best app ever. Thanks!

Gift Baskets By Design SB, Inc.
United States
About 1 month using the app
Edited December 9, 2019

Brilliant app, simple and quick to install does exactly what we need it to do.
We highly recommend it.

Maids to Measure
United Kingdom
About 1 month using the app
Rewind replied December 10, 2019

So glad to hear that, thank you for recommending Rewind + for writing this review!

January 6, 2022

We've just started using REWIND Backups. Already got me out of a little pickle, so very happy. The main thing is peace of mind.

Jo Downs Handmade Glass
United Kingdom
About 1 month using the app
December 22, 2018

I greatly appreciate this app with all that I have on my site, to know that I don't have to worry about losing any of my info. takes a lot off of my plate. They are great and to see each week in my email that it was backed up, enough said.
Dawn

TheMusicBoxShop
United States
About 1 month using the app
January 28, 2019

I installed the app to be sure I could save all of the work I've done over the last month. Very easy to install and create backups. I would highly recommended for anyone even if they have limited experience.

Fish On! Performance Gear
United States
About 1 month using the app
May 20, 2019

I have a peace of mind knowing my online business is backed up and Rewind makes it very easy. It's easy to install and use and sends you a weekly report.

Clever Equipment
United Kingdom
About 1 month using the app