Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

December 20, 2018

Rewind app is great. Very easy to configure. Amazing support. Will work with you until you're 100% satisfied.

Speechless.com
United States
Almost 2 years using the app
April 3, 2019

Backing up data is not the glamorous side of the internet but this beneath the surface process is critical and Rewind delivers on its promise! Part of the application to get business insurance requires (I have found in the UK at least) you have a backup process. Thank you Rewind!

Torcall of Edinburgh
United Kingdom
Almost 2 years using the app
August 22, 2023

We have had a great experience with this service. Brittney has been super helpful. Definitely recommend!

Clothes Mentor Palm Harbor FL #150
United States
Almost 2 years using the app
August 17, 2016

Not had to use it yet but impressed with ease of use to set up and the presentation of the backups in the 'vault' - you can restore the whole site to a particular date and time or do the same with any particular element. It is very swish - it even renders the content it has backed up for you!

Planbcreations
United Kingdom
Almost 2 years using the app
May 17, 2021

Easy to use and backs up all the store data. Provide peace of mind just in case the site goes down and we need to recover quickly.

Tous Canada
Canada
Almost 2 years using the app
Rewind replied May 19, 2021

Glad to hear that Rewind had given you peace of mind 🇨🇦

July 31, 2019

this app is literally life saving
it's very reliable, works well, rewinds are quick & is exactly what I need

BIKIBO
United Kingdom
Almost 2 years using the app
April 21, 2016

The most important app we have on shopify. You only save as much as you can afford to the loose and with this app, I don't have to worry about loosing anything. Shopify is in control over our own business, now I have a back up. And they provide the best customer service ever, I need something special and they built it for me. I recommend this app and this company to you and all my customers on shopify.

Christian Leadership Alliance
United States
Almost 2 years using the app
June 27, 2023

Great customer support and onboarding, hopefully I will never need to restore anything but in case there are different levels and events.

yamo EU
Switzerland
Almost 2 years using the app
June 19, 2019

Rewind Backups does exactly what we need it to do and then some. Very easy to use and I can't ask for a better and more efficient backup app!

Pirates Press Records
United States
Almost 2 years using the app
June 26, 2018

Hi all,

I just want to tell the entire Rewind App Team that YOU ROCK!

My store product display was messed up 100% upside down into a total disaster and I used the rewind app for the first time since I have had it for over 2 months now and it saved my life and my store.

Thanks again and I will tell the world how great your app is. Awesome job!

Best regards,

Joseph Adedotun
Founder & CEO
KOSTOMER.com

Kostomer
Sweden
Almost 2 years using the app