Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

November 5, 2020

Annie was amazing helped me out with all me question and this app has saved me a lot of time due to another broken app messing all my products up.

I Love Vapour
United Kingdom
Over 1 year using the app
Rewind replied November 18, 2020

Glad to hear we were able to help out! (and we can confirm, Annie is amazing :)

March 22, 2018

easy to use, I think I don't even need to do anything, it backs up on its own.

Pazena
United States
Over 1 year using the app
August 26, 2017

Exactly what I was looking for, and its super easy to use. Peace of mind for 5 bucks a month, can't beat it.

Traveling Tranquilo
United States
Over 1 year using the app
Edited July 13, 2018

It's really a great app.
I recommend it to every eshop owner!
Great and easy!
I cannot work without it!

Sevensskincare
Italy
Over 1 year using the app
May 12, 2021

This app really does what it says it will do. Adding the app to the store was easy. My new migration hyper-inflated my order number and choice of plan. I signed up anyway. I figured that at some point in the 7-day trial period, I'd sort things out. Turns out I didn't need to add that to my iPhone calendar. A customer service representative responded super promptly to an email asking for assistance and he adjusted my plan. One less thing to worry about. While waiting on my first backup, the onboarding process included animated training on the features of the site and how to restore both single items and the entire store. Super pleased.

Christmas Light Source
United States
Over 1 year using the app
Rewind replied May 19, 2021

It might seem like an obvious comment, but we take pride in providing a product that does exactly what we say it will! Thanks for sharing your story here, I'll let the team know that you enjoyed the onboarding tours too.

March 15, 2022

Easy to set up (its done for you) and monitor that backups are completed. The support team are available to offer advice which is great.

Soap Matters
United Kingdom
Over 1 year using the app
October 21, 2020

This app is excellent. People don’t understand that nothing is backed up by Shopify so the Rewind app provides peace of mind in the event of you deleting items or a developer gone crazy. I would highly recommend and the support is one of the best ever!

trackvalley
United States
Over 1 year using the app
Rewind replied October 21, 2020

You're right, that is a common misconception we see all too often. Thanks for the kind words - we're very proud of our support team!

November 13, 2016

Great app and it has saved my work couple of times.

5 star for this app for sure.

Weriton
Australia
Over 1 year using the app
December 26, 2022

Amazing app and amazing support. A must have for any Shopify store. This app reverted some errors caused by a bad CSV file upload

Dwights Outdoors
New Zealand
Over 1 year using the app
June 21, 2017

Excellent out of the box solution to take the stress away of your shop going down.

Kj3 93a
United States
Over 1 year using the app