Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

November 23, 2016

Excellent app! Easy to install! This app will help you sleep better at night! How? If your site crashes or you delete something by accident, rewind to the rescue! A backup app should be the first app you install!

Creativebydesign
United States
Almost 3 years using the app
February 4, 2019

Rewind is a simple and easy to use app works perfectly for our requirements - added peace of mind when developing new content/theme updates.

No1 Botanicals
United Kingdom
Almost 3 years using the app
March 20, 2017

Worth 10x the cost for the peace of mind alone. Every week I get an email letting me know what was added, deleted, and modified in my site, and that it's all been backed up. Priceless.

Henryandlaffitte
United States
Almost 3 years using the app
May 31, 2016

Great app. Works silently in the background and gives opportunity to backup if you, or someone else, makes a mistake. Also great customer service and they are willing to help and do extra work for a very reasonable amounts. Helped us to copy entire store to another store.

Llb Uk
United Kingdom
Almost 3 years using the app
Edited April 18, 2016

Fantastic app. Simple, yet effective.Easy and fast install. The support team is knowledgeable and prompt. Highly recommended.

Bashert Jewelry
United States
Almost 3 years using the app
May 19, 2017

This app give me peace of mind knowing my store has a backup. Much like the Mac time machine you don't know how great it is until something bad happens.

Store1957
United States
Almost 3 years using the app
June 22, 2018

Does what it says on the tin. Really simple and easy to use.

Viva Luxe
United Kingdom
Almost 3 years using the app
September 28, 2020

Smooth app. Only needs to be installed and we can sleep safe and sound. Support also answered my inquiries effectively and fast.

rooem.
Germany
Almost 3 years using the app
Rewind replied October 1, 2020

Not sure anyone has ever referred to us as smooth before, but we like to hear it! Thanks for the kind words 🙌

Edited June 25, 2020

We haven't needed to actively use this app, we just knew it is there and always running. Our vault was the first place I went after accidentally deleting an E-N-T-I-R-E blog (not just the post I thought I was deleting). Support was quick, reassuring and effective!!! If I could give more than 5 stars, I would. Rewind saved me in a MAJOR way and I'm so grateful!

Bella Notte Linens
United States
Over 2 years using the app
Rewind replied June 29, 2020

So glad we were able to help you out! Thank you for the review.

January 8, 2017

Great Product and Peace of Mind with Rewind.

Alignment Pro
United States
Over 2 years using the app