Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this backup service for its reliability and seamless operation, providing automatic backups and weekly updates. It's easy to use, allowing efficient store restoration. Customer support is often highlighted for its responsiveness and personalized assistance, including setting up Zoom calls for complex issues. The app is crucial for protecting data from coding errors or accidental deletions, offering peace of mind and effective data recovery solutions.

November 2, 2019

I Haven’t had the need to re-install my site from Rewind yet, but it certainly provides peace of mind in case the unthinkable happens! Glad to know I can be back up and running again with just a “click” or two... Rewind also submits regular detailed updates on the backups of my store. I would definitely rate Rewind as a “Must Have” app considering the amount of hours spent in setting up and perfecting a Shopify Store!

Pantry Drawers Online
Australia
About 1 month using the app
August 19, 2019

This app works great for my website. It was easy to install and is easy to use. I also love the weekly backup reports.

Eric Jacoby Design
United States
About 1 month using the app
December 3, 2016

Suicide prevention app that ought to be bought by and integrated by Shopify as part of its core functionality. Superb customer service.

For The Ageless
United Kingdom
About 1 month using the app
Edited April 1, 2019

Love it. Does exactly what it promises! I don't have to worry about backing up my files or making changes .

Old Time Farm
United States
About 1 month using the app
June 5, 2023

The Rewind Support team is very effective. I would really suggest you to use this app for your Shopify Store.

New Season Naturally Yours
Canada
About 1 month using the app
April 21, 2022

I used this app to back our entire Shopify site after is was recommended to us. Super easy to install with an easy 1/2 hour zoom call - super efficient. Should have done it a lot sooner...

Living By Design
Australia
About 1 month using the app
May 27, 2021

Great product and great onboarding ! It's cool to know that there is a backup if shit hit the fan :)

Vidéotron - La boutique en ligne d'accessoires mobiles
Canada
About 1 month using the app
Rewind replied May 28, 2021

Ha! It's true though, you can work with confidence knowing that we'll be there for you when you need us. Thank you!

September 8, 2022

I haven't had a chance to use the app (thankfully) but after crashing our site and losing all product descriptions, HS codes, weights, etc once in the past, Rewind provides valuable peace of mind. The onboarding team has been very helpful.

Immersion Research
United States
About 1 month using the app
July 17, 2019

Needed something easy to use that would backup my store and this is just what I needed. The fact that it is free for a startup site is a bonus!

Dark Swamp
United Kingdom
About 1 month using the app
Edited July 29, 2022

It's great having peace of mind that our information is backed up and safe. The support from the Rewind team has also been excellent!

STYLIDEAS
United Kingdom
About 1 month using the app