Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this backup service for its reliability and seamless operation, providing automatic backups and weekly updates. It's easy to use, allowing efficient store restoration. Customer support is often highlighted for its responsiveness and personalized assistance, including setting up Zoom calls for complex issues. The app is crucial for protecting data from coding errors or accidental deletions, offering peace of mind and effective data recovery solutions.

August 19, 2018

Another reliable app. Definitely great to have in case anything ever goes wrong. Super seamless. Very good product.

Sportauthentix
Canada
About 1 month using the app
November 16, 2016

Rewind has been on time all the time with backing up our stores. It is a very reliable app for backing up our files and themes. I would recommend Rewind to any business using Shopify.

Trind 2
United States
About 1 month using the app
August 18, 2016

Rewind is very easy to install and setup. It makes it easy to restore specific sections of the site or the entire site if it were ever needed. Worth the investment in case something catastrophic were to ever happen.

Kevin
www.gotimegear.com

Go Time Gear
United States
About 1 month using the app
August 15, 2017

Super easy to use, regular backups without having to think.

Missamara Hk
Hong Kong SAR
About 1 month using the app
November 7, 2020

This app is amazing and does exactly what is says without slowing your website. What really makes it stand out is the excellent customer service that is prompt and professional. Logan is great! For about the price of a cup of coffee once a month, I highly recommend this app.

Wind River Trading Company
United States
About 1 month using the app
Rewind replied November 18, 2020

That's great to hear, thank you for taking the time to share. And we agree, Logan is great!

May 14, 2021

We're very happy we installed Rewind Backups. Fast and easy setup. Peace of mind knowing we are protected if anything were to happen to our site. Thanks!

Fresh Patch
United States
About 1 month using the app
Rewind replied May 19, 2021

We love to hear that, thanks for writing a review!

March 8, 2017

Rewind is a great app. We've had to use it once to restore our theme files and it worked flawlessly. Only wished that at the $5/month plan, we'd be able to have access to restores for longer than 7 days. Other than it's probably the best backup app out there for Shopify.

Outdoor Tankless
Canada
About 1 month using the app
March 10, 2023

Really impressed by this app, it’s ease of use and peace of mind. Remember that Shopify doesn’t automatically back up your store! Hard recommend.

Laundry Guy
Australia
About 1 month using the app
November 21, 2016

Really great App, highly recommended.
Jay - www.BornToProduce.com

Born To Produce
United Kingdom
About 1 month using the app
October 1, 2019

I had a small hurdle with setting up the app but Annie from Rewind was so helpful and prompt and the issue was resolved quickly. Thank you Rewind! Bettina Sail Exchange

Sail Exchange
Australia
About 1 month using the app
Rewind replied October 2, 2019

Annie is definitely a superstar, we're lucky to have her! Thank you for writing a review 🙌