Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

Edited December 7, 2020

Rewind has saved us on a few occasions when we had inadvertently deleted some new pages for our store. Annie in tech support was extremely helpful and prompt in helping us resolve our technical issues. Very good app! Tom G

Woodland Essence
United States
Over 1 year using the app
Rewind replied December 17, 2020

Thanks for the kind words, Tom! We're lucky to have such amazing customer support team members like Annie :)

Edited May 18, 2017

I rest easy knowing that my store (TrillEngraving.com) is backed up with Rewind because I know that things happen that can (will!) take down a store. I'm also more willing to try new things knowing that I can quickly and easily recover.
The cost is minimal and the set-and-forget nature of this app helps me sleep at night.

Trill Engraving
United States
Over 1 year using the app
July 17, 2017

We have been using the software for https://www.sundried.com/ for about 3 weeks. Very easy to use. Really quick to set-up.

Sundried
United Kingdom
Over 1 year using the app
June 25, 2018

Installed Rewind for a number of days. For good sake, nothing went wrong serious which require restoration. However, the warmful follow up of Rewind and response to inquiry was a pleasant to have Rewind with.

Thanksnet
Hong Kong SAR
Over 1 year using the app
Edited May 6, 2020

When I thought I had lost all the data on my store, I was able to contact Rewind support chat immediately. As it turned out, there was no issue. But in that moment of sheer panic I was thankful that I had signed up to Rewind. I was also very grateful for the immediate support I received from Annie, especially at a time (during COVID19) when other online support resources were practically nonexistent. 100% validated the need

YOGATHOM Inc.
Canada
Over 1 year using the app
Rewind replied May 8, 2020

Thank you for such a thoughtful review, we really appreciate it! We've always got your back :)

December 15, 2017

Great App! Reasonable price, features and service! Everything is straightforward and no hidden things! Good performance, backup is fast and robust!
App has also the possibility to restore elements of the shop separately. Don't have to restore all!

Great customer support! Answer quick, competent and up-to-date. I do appriciate much that they communicate not only positive things, but the limitations of their app! That's fantastic and please take all my respect! No fake bla-bla, just truth! I have the feeling of freedom to choose!

Thanks Rewind!

Sexylife Ch
Switzerland
Over 1 year using the app
June 21, 2023

With Rewind, we can feel safe that our store data is always being backed up. We back up our theme code with GitHub, but didn't have a way to back up our products, collections, etc. Rewind provides a hassle-free service that does exactly what we need!

Light & Motion | StellaPro
United States
Over 1 year using the app
June 28, 2023

The Rewind app was relatively easy to set up and is constantly working in the background. The support is very fast and helpful. Thanks!

paleo movement
Germany
Over 1 year using the app
September 10, 2018

Very generous Free mode of this app. Easy to set up and extremely intuitive. Recommend this one if you consider to backup your Shopify store.

Tokyo Direct
United Kingdom
Over 1 year using the app
June 19, 2023

The gold standard for backup apps for Shopify stores. Never have to worry about losing content. App automatically saves website. Service is quick and convenient.

OHM Electric Bikes
Canada
Over 1 year using the app