Reviews (544)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 12, 2016

Excellent app! Very good support. I particularly like how individual products can be restored if needed. Also, everything is broken down into modules (such as themes, etc) which make restores very fast. Overall, this is THE go-to app for our backup solution. It is absolutely first class!

Icommercenew
United States
1 day using the app
Edited February 19, 2019

It give us great peace of mind that our data is backed up. The system works really well, and that at no cost. We have had a small problem, when just started, with no back-up. It cost us several hours to get back online. Rewind shall prevent that. Too bad they don't offer online chat yet.

E-quipment
Netherlands
About 1 month using the app
September 25, 2018

What a great app! I am getting more and more savvy with shopify but this app gives me the confidence to keep learning more. I know if I screw something up it can always be fixed! My developer likes that we have it too as it gives us both the security of knowing we can always fix any hiccups.

Marcher
United States
About 1 month using the app
December 4, 2016

I have been using it for about 3 weeks now. Great app. Very easy installment. Hopefully I'll never need one of the backups. It is great to have as a piece of mind considering the endless hours of work going into the online store. Don't want to see it ever lost by something out of my control.

Red Bird Gifts
United States
21 days using the app
September 3, 2021

Absolutely love this app. We lost a bunch of blog posts a few months back, because of users error of one of our employees, we thought we could restore them using Shopify and when we realized we couldn't, and that the same thing could happen - we installed Rewind. And now I sleep easy at night!

Mary Jane's Headquarters
Canada
6 months using the app
April 13, 2022

Rewind is a MUST HAVE for shopify and Big Commerce. We recently moved to Shopify and have used it on both platforms. When we moved over to Shopify we made some changes to our tags and the whole shopping site went down. We restored it all in minutes with Rewind!! It's a must! Diane Inspiranza Designs

Inspiranza Designs
United States
3 months using the app
August 13, 2018

This app is definitely number 1 on the essentials list for all my Shopify clients. It's a no brainer to mitigate risk in business and this app helps with that by backing up your entire store. For new businesses, this app is like a free insurance plan. For larger stores, its amazingly cost effective.

Oglesbymedia
Ireland
About 2 months using the app
June 17, 2021

Noone ever told me that shopify does not do a real back up of my shop and all my products etc. We#re running some WP-Website and we#ve been hacke several times. When I heard about Rewind, there was no doubt for me to install it imediately. Let's me sleep way better now. Great support, from the first day on.

BONES & BUDDHAS
Germany
About 22 hours using the app
Rewind replied June 23, 2021

It's a common misconception that you're able to get help to restore or recover from issues like that! Glad you found Rewind, thank you for your review.

February 13, 2018

It has been a pleasure to use this product for backups and recovery, it is well designed and the support has been exceptionally good. The zip file export (requested through a request to rewind support at this time) is the secret sauce for us— the image export which is part of the zip file has been invaluable.

Clocksavant
United States
3 months using the app
Edited May 9, 2023

Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future.
2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.

Carraig Donn
Ireland
About 1 year using the app