Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

February 2, 2021

I wanted an app that would backup my shopify store and this app is it. I mistakenly deleted my store's collection and I was frantic. Then I remembered that I had the Rewind app (THANK GOODNESS). I wasn't able to get it back at first (it was an error on my end of course) so I contacted customer support and Annie Kitiwano got back to me along with the help of the developers and I was able to retrieve what was lost. I can't Thank you guys enough. Anyone reading this please please get this app and worry no more.

Martous Naturals
United States
Over 1 year using the app
Rewind replied February 9, 2021

Thanks for taking the time to write a review, I'm glad to hear we were able to help out! Annie is definitely a rockstar :)

September 23, 2017

This app has saved us a couple times so far and is well worth the small monthly fee. Definitely recommended for peace of mind!

Gear Up Sports Equipment
United States
Over 1 year using the app
August 2, 2023

I was helped perfectly within 15 minutes by Alyssa Chaves Customer Care Advocate. This is how every customer service should be.
Greeting
Chaplin Shoes

Chaplinshoes
Netherlands
Over 1 year using the app
Edited August 6, 2019

App works as advertised, and is easy to administrate. WE used this before in Big Commerce and now with Shopify. I wouldn't run a store without it! Love the ability to backup individual areas!

tamraz
United States
Over 1 year using the app
Rewind replied August 8, 2019

Thanks so much! Glad to hear you've used Rewind for multiple apps :)

May 13, 2017

Highly recommended. Easy to use. 100% peace of mind knowing everything is automatically backed up with the flexibility to restore to previous status if needed.

Kusaga Athletic
Australia
Over 1 year using the app
May 2, 2022

Happily using this app for 5 Shopify stores. Shout out to Logan from customer support, wonderful experience working with them!

Good Wave Australia
United States
Over 1 year using the app
April 3, 2019

Great app that does everything it says. It's awesome to have a backup of my site and not have to worry about losing anything!

Coffeeine, Inc.
United States
Over 1 year using the app
April 6, 2018

Great App and Great Support. Thank you for making such a great app

Clksupplies
United States
Over 1 year using the app
May 25, 2023

Great customer service

MOTAT Shop
New Zealand
Over 1 year using the app
October 29, 2017

Great App. Easy to configure and use

The Drone Warehouse
New Zealand
Over 1 year using the app