Reviews (544)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
Edited May 9, 2023

Super company and service. Great peace of mind knowing we can 'rewind' any and all mistakes in the future.
2023 update.... We have worked with Rewind for some time now and their support is super. They respond quickly and are willing to work with all requests. 100% recommend for peace of mind and ease of use.

Carraig Donn
Ireland
About 1 year using the app
November 21, 2019

An incredibly seamless app both with automating your store back ups and using it to restore things. What’s even better is the outstanding service that the Rewind team provide.

Kaleigh helped me resolve site issues and answered all of my questions incredibly fast. I’d wholeheartedly recommend Rewind, very happy!

Just Strong
United Kingdom
9 months using the app
Rewind replied November 28, 2019

Kaleigh is an all-star, we're really proud of our customer service! Thank you for the kind words, we're glad to hear it.

June 9, 2017

I haven't had to use it in an emergency yet, but so far I am happy with the functionality and the reports that the app generates. I feel secure knowing I have it and when I had a site on another platform there was a time when I needed to restore - things can happen at anytime so it's important to have a back up!

Nancy Troske Jewelry
United States
29 days using the app
October 3, 2018

Fantastic must have app for every Shopify store. One of the rare times you install an app and it just does it's job with zero issues. User friendly interface, excellent pricing and not that you'll be needing it but if you do have questions the support is A+. I usually don't write reviews but these guys deserve it.

Super Sports Center
United States
15 days using the app
March 27, 2019

Nice people, works simple and intuitively. Although I feel reluctant to keep paying for all those little app. Some of which I feel it should be standard on Shopify, this one is worth it. It doesn't do that much. But once you accidentally delete a customized product page or whatever, you know it totally worth it.

SUITE702
Netherlands
7 months using the app
March 17, 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

SassyBax
United States
14 minutes using the app
May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Blighty's British Store
Canada
About 2 months using the app
Rewind replied May 22, 2020

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

September 14, 2019

Annie and the team are incredible. Our store is very large and still in development. An app we installed wiped out several hundred smart collections we had set up. Rewind was able to 100% restore our collections and save us hours/days of rework. I love this app and wouldn't have a Shopify store without using Rewind.

Just Art Pottery
United States
19 days using the app
August 2, 2018

We haven't had to restore from a backup yet, but from what we've seen it looks to have backed up everything we could possibly need! The pricing is also very reasonable for what you get. We lost our entire WordPress website and all data before moving to Shopify, so it's incredibly reassuring that something like Rewind exists.

Sokoandco
Australia
7 days using the app
October 31, 2016

Our store, www.earbuddies.com has benefitted greatly from Rewind. We provide a medical device that reshapes the soft cartilage of baby's ears, resulting in permanent correction of stick out ears. We've put a lot of work into our site, and rewind gives us the peace of mind to know that our hard work is safe guarded.

Thank you :)

Ear Buddies
United Kingdom
5 months using the app