Reviews (1,026)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.
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While I have not had to restore my store from a backup, yet, I enjoy the automated backups. I have so much more to worry about.
Rewind has been helpful to me in a couple of ways. I installed it originally for peace of mind before I updated my shop theme. Since then, I've used it to look back at the history of edits I've made to product pages. It helps me recall when I listed products originally. I like the interface, being able to swipe through the various versions. Similar in concept to looking at all the edits on a Google Drive doc.
Great app. Fast and responsive people behind it. I was looking for a backup solutions for my store, and this was the most apropiate one for my needs.
Thank you! We take pride in our support team :)
We are excited about Rewind. The app runs very quickly and, above all, reliably! That is exactly what makes a good backup solution!
We pride ourselves on this! Thank you for the review.
You never realize the value of backups until you need them. We've had the Rewind app for some time and used them to recover from some of our Shopify "experiments". After an uninstall gone haywire - our store was completely scrambled. Kaleigh at Rewind really helped us out of a jam that had our store shutdown for almost six hours. We were able to get back online, salvage a few orders and breathe a sigh of relief. Rewind is a great app to have. You'll never regret it if you need it.
Works as described and easy to use.
Fantastic App that just does what it advertises! :)
Great app! Does the job. Giving me peace of mind. Highly recommend this app for anyone looking to backup their Shopify site
I wanted an app that would backup my shopify store and this app is it. I mistakenly deleted my store's collection and I was frantic. Then I remembered that I had the Rewind app (THANK GOODNESS). I wasn't able to get it back at first (it was an error on my end of course) so I contacted customer support and Annie Kitiwano got back to me along with the help of the developers and I was able to retrieve what was lost. I can't Thank you guys enough. Anyone reading this please please get this app and worry no more.
Thanks for taking the time to write a review, I'm glad to hear we were able to help out! Annie is definitely a rockstar :)
I was helped perfectly within 15 minutes by Alyssa Chaves Customer Care Advocate. This is how every customer service should be.
Greeting
Chaplin Shoes