Reviews (611)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this backup service for its reliability and seamless operation, providing automatic backups and weekly updates. It's easy to use, allowing efficient store restoration. Customer support is often highlighted for its responsiveness and personalized assistance, including setting up Zoom calls for complex issues. The app is crucial for protecting data from coding errors or accidental deletions, offering peace of mind and effective data recovery solutions.

August 2, 2017

It's difficult to leave a review until I've had a need to restore from backup, but I am very pleased with the user experience so far so consider my review for that. Coming from a previous Magento site, the thought of not being able to backup on Shopify was too much - I've seen firsthand the things that can go wrong, especially when adding apps and editing the source code.

While I do think this should be a feature built into Shopify and not something we should have to pay extra for, the app does a good job of showing me what's backed up and when and stays out of the way otherwise. The peace of mind alone is worth the small monthly fee - though if it was any more expensive I'd have reservations.

Back to changing the world, one hammock at a time!

https://www.treklightgear.com

Trek Light Gear
United States
30 days using the app
February 3, 2017

Great app.! I can finally relax knowing my entire store's data is being automatically backed up and stored securely. Would highly recommend to every store owner! :)

Ozbeadsonline
Australia
30 days using the app
January 9, 2017

It's a little bit pricey for something I hope to never use, but it's a good insurance policy if the poop hits the fan.

Colorit
United States
30 days using the app
June 1, 2017

So far so good. No complaints! Haven't had to test how effective it would be either.

Nailed It Disc Golf
United States
30 days using the app
June 6, 2017

Yes, this app provides the peace of mind that everything is backed up. Something that NEVER was even possible on Volusion. Plus, it provides some very useful insights about what's happening on your store. Thanks Rewind and Shopify.
Raphael www.ChessHouse.com

Chesshouse
United States
29 days using the app
May 21, 2017

Very easy and provides peace of mind in the event of loss. Very happy to add this app to my store. :)

Fearlesscharm
United States
29 days using the app
November 3, 2017

Easy to install and good support. Great app!

Winerie
Brazil
29 days using the app
June 9, 2017

I haven't had to use it in an emergency yet, but so far I am happy with the functionality and the reports that the app generates. I feel secure knowing I have it and when I had a site on another platform there was a time when I needed to restore - things can happen at anytime so it's important to have a back up!

Nancy Troske Jewelry
United States
29 days using the app
March 29, 2017

Outstanding app in every way - easy to install, user-friendly. An inexpensive way to bring great peace of mind - highest recommendation!!!

Casals Classical Lps Cds
United States
29 days using the app
November 3, 2017

We had an issue with our website during an update, and this saved us so much time.

Really worth getting!

La Boite A Grains
Canada
29 days using the app