Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

April 10, 2021

Multiple times now my Shopify store has had the strangest problems. Recently all the products in the store had their second product image disappear. Ive got more than 2000 products so scrambling to find the images and re-upload would have been hell. For some odd reason the other day I looked up this app and downloaded it. Used it twice ever since and its been nothing less than a godsend. Backups aren't a joke. This app takes it seriously. Highly recommended.

Toys N Toys Baby Shop
India
Over 1 year using the app
Rewind replied May 5, 2021

"Backups aren't a joke." – you're speaking our language!

June 22, 2017

Great and user friendly product with excellent support staff behind it. Mike at Rewind patiently guided me when I encountered an issue with Shopify and wouldn't give up until the issue was resolved. Highly recommend this app and this company.

Seah Designs Llc
United States
Over 1 year using the app
March 6, 2016

Really saved my A**! :-) I had a 3rd party developer that deleted a huge amount of blogs entries. I was running on their free beta plans as one of the original app installers. Just upgraded to paid plan after successfully restoring every single blog entry. Seriously saved my hundreds of hours if I had to manually repost everything. This app is a MUST HAVE for any serious Shopify store!

Bariatricpal
United States
Over 1 year using the app
September 25, 2017

Awesome, awesome! Mike Potter's follow-up phone call after three weeks proves the professionalism and personal service Rewind is committed to providing. I'm so grateful they work with Shopify, love the weekly emailed reports, plus have a free account for beginners. Totally a YES! MUST DO!

The Roughshod Ribboniere
United States
Over 1 year using the app
April 27, 2023

Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!

Neon4Business
United Kingdom
Over 1 year using the app
July 18, 2018

Best app. Definitely great to have in case anything ever goes wrong. Super seamless. Very good product.

6amhealth
United States
Over 1 year using the app
January 21, 2017

Great app. Now I can rest easy knowing that I have backups of all my data.

Cavelight
Canada
Over 1 year using the app
May 4, 2017

Does what you would want and need it to do, no need to think about backups

Br Naturals
Canada
Over 1 year using the app
March 8, 2017

Rewind is a great app. We've had to use it once to restore our theme files and it worked flawlessly. Only wished that at the $5/month plan, we'd be able to have access to restores for longer than 7 days. Other than it's probably the best backup app out there for Shopify.

Outdoor Tankless
Canada
Over 1 year using the app
January 6, 2024

It is an important and useful app.

Quality Approach Fashion
United Kingdom
About 1 year using the app