Reviews (1,026)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.

June 29, 2020

I made a huge bulk editing mistake; my site's life was saved by Rewind. The experience was so far reaching that it would have taken an excessive amount of time to restore had it not been for this app. Would not be without it.

Hallights
United States
Over 1 year using the app
Rewind replied July 22, 2020

Happy to hear we were able to help out and get your site back up and running in no time :)

April 10, 2021

Multiple times now my Shopify store has had the strangest problems. Recently all the products in the store had their second product image disappear. Ive got more than 2000 products so scrambling to find the images and re-upload would have been hell. For some odd reason the other day I looked up this app and downloaded it. Used it twice ever since and its been nothing less than a godsend. Backups aren't a joke. This app takes it seriously. Highly recommended.

Toys N Toys Baby Shop
India
Over 1 year using the app
Rewind replied May 5, 2021

"Backups aren't a joke." – you're speaking our language!

June 22, 2017

Great and user friendly product with excellent support staff behind it. Mike at Rewind patiently guided me when I encountered an issue with Shopify and wouldn't give up until the issue was resolved. Highly recommend this app and this company.

Seah Designs Llc
United States
Over 1 year using the app
March 6, 2016

Really saved my A**! :-) I had a 3rd party developer that deleted a huge amount of blogs entries. I was running on their free beta plans as one of the original app installers. Just upgraded to paid plan after successfully restoring every single blog entry. Seriously saved my hundreds of hours if I had to manually repost everything. This app is a MUST HAVE for any serious Shopify store!

Bariatricpal
United States
Over 1 year using the app
September 25, 2017

Awesome, awesome! Mike Potter's follow-up phone call after three weeks proves the professionalism and personal service Rewind is committed to providing. I'm so grateful they work with Shopify, love the weekly emailed reports, plus have a free account for beginners. Totally a YES! MUST DO!

The Roughshod Ribboniere
United States
Over 1 year using the app
April 27, 2023

Easy to use, simple and great customer service. Always nice to speak with a human real time and without delay! Their live chat team moved within 5 mins to support us and provided peace of mind when we had some important questions about the app. I'd recommend Logan and Rewind any day!

Neon4Business
United Kingdom
Over 1 year using the app
July 18, 2018

Best app. Definitely great to have in case anything ever goes wrong. Super seamless. Very good product.

6amhealth
United States
Over 1 year using the app
January 21, 2017

Great app. Now I can rest easy knowing that I have backups of all my data.

Cavelight
Canada
Over 1 year using the app
May 4, 2017

Does what you would want and need it to do, no need to think about backups

Br Naturals
Canada
Over 1 year using the app
March 8, 2017

Rewind is a great app. We've had to use it once to restore our theme files and it worked flawlessly. Only wished that at the $5/month plan, we'd be able to have access to restores for longer than 7 days. Other than it's probably the best backup app out there for Shopify.

Outdoor Tankless
Canada
Over 1 year using the app