Rewind Backups

The people behind this app really care about their customers. I had a situation where I was very unhappy and they turned it around and found a solution for our site that was reasonable. The app has some issues in that it back ups your backups and even backs up things after you delete them from your site, but if your not paying for the amount of the data, it doesn't matter and you may be in a situation where you need to restore something you deleted... so we changed our review from 1 star to 4 stars because of the customer service.

I've used this app for a few years both on an old site and on my new one.
It's worth knowing that all my customizations are safe, especially as I have a complicated site that has taken a long time to build.

This time around, I've paid a Shopify expert to make a lot of custom changes to be made to my original template, plus I've added a blog and a newsletter.
The monthly fee is definitely worth knowing that everything is safe and backed up if the worst was to happen.
It would take months to reassemble my site.

https://sophia-alexander.com/

I love the peace of mind this app provides. It just runs in the background without me having to do anything. I almost forgot I had it. Yesterday was the first time when I actually needed the app for help. I accidentally deleted a product and was about to panic but then I remember I had Rewind Backups installed. With just a few simple clicks I was able to restore the deleted product within seconds and it was exactly like how it was before. This app is such a lifesaver and it’s well worth the cost. All Shopify stores should have it installed.

Fortunately I haven't had to use the "rewind" feature yet but the install was smooth and effortless. The app UI is simple and intuitive. With no access to FTP or databases with Shopify this backup app is crucial if you want to sleep sound at night. It's the best reviewed backup app on the app store so the obvious choice. Along with keeping your data safe it's nice to know since you don't have much of a test development choice for Shopify, that you can easily reverse changes you've made to your shop if they just didn't work out, especially if you're modifying your theme.

Awesome app. After being in the information technology sector for over 20 years, I have learned the importance of backing up everything you have...from your personal email, photos, software, computer configuration, etc. It is no different for your website. Unlike other platforms which make it easy to backup not only your website structure but the data storage locations in the background, Shopify does not have this capability.

Rewind has solved that issue for us, and now, we have more time to actually work on the graphical interface of our site, instead of spending time manually downloading code for offline backup purposes.

Tomas

We have to thank your company for the Rewind App. We installed your app a couple of months ago... never expecting to use it. Today an app support team broke our website and left a jumbled mess. It would have cost us 1000's of $$$ in lost sales until it was repaired. We hit the rewind button and within minutes our site was up an back to normal. It works!!!

I grabbed a before and after picture of part of the page. Copy paste into your browser to see.

https://www.awesomescreenshot.com/image/3104100/aab7f8eee203b9b128da6a77e6179562

We have the rewind app installed on all of our websites and so worth the cost.

Debbi - https://invigor8diet.com

The hardest worker we've got! Rewind Backups is working away in the background 24/7 backing up our orders (500k+), customers (250k+), products (8k+) and more, continuously and quietly. We installed Rewind Backups as an insurance policy .. a 'just in case' something happens. Thankfully we haven't had to call upon it yet, but we take great comfort knowing that it is in place. Installation was very straightforward. The initial backup took a number of hours (given the large amount of historic data), and everything since has been in real-time. Alex, our account manager, has been helpful and reassuring, with follow up calls ensuring we are happy with everything. Happy to recommend Rewind Backups to anyone with a Shopify store.

Five shiney gold starts to REWIND for saving my rear and web site. I've been using Rewind since I moved our website to Shopify just because I knew that some day it was going to be needed. (15 years in IT taught me that one.) So three years slip by and the back ups just happen without anyone giving it a thought . . . until whammy. My carefully edited CVS file import went crazy and placed all kinds of ANSI II funky charcters all over my wonderfully written product descriptions when I imported ALL my products with new pricing! ouch . . . took me a day to realize how big a problem I had. And then I remembered . . REWIND has my back. It was painless to back up 2 days on my product information and have it restored via Rewind. Now I'm back at updating my pricing with corrected csv files and all is well. Heavy sigh and 5 stars.

There is a competitor (I forget the name) that looks almost the same feature for feature. I tried them first only because they offer one extra feature: backup to Google Drive.

However, their system didn't work at all. It just simply never successfully completed a backup.

So I switched to Rewind and it is pretty amazing. Everything just works, but I got a few things I didn't expect. Like you get a weekly report of how many changes you made on your site.

And it's super easy to navigate and find old versions. I haven't had to restore anything yet, but it looks like it would be easy. And Mike from Rewind tells me they have saving to Google Drive on their roadmap for 2017.

I wish the $5/month plan were a little more generous because we're just over the limit, but all in all, it's a great app and there was clearly a lot of work that went into this, so they deserve their paycheck!

You have a great store. You have invested thousands of hours in it, and a lot of money. It provides you with income you used to dream about. And then you install an attractive-looking but defective app which wrecks the lot. Or you hire some goon of a coder who does the same thing. Or anything. What do you do?

I thought about that nightmare scenario. But not for long. I thoroughly researched what was out there and found and installed Rewind. Now I sleep more soundly. Have I tested it? Of course. Only a fool wouldn't. I have deleted bits of my store and then restored them with Rewind. And it works, easily and quickly. Have I deliberately wiped my whole store and tested whether Rewind would rebuild the entire thing? I'm not that brave. But I'm confident it would.

You have got to be a back-up freak these days. Back up your desktops in the cloud, or on external disks you keep in the garage. But for me, for my Shopify store, it's Rewind.