Reviews (1,026)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.
Refine
-
By rating
Again, luckily we didn't yet needed Rewind to restore anything, but it's so important to know they are there, supporting us for free and helping all us small entrepreneurs :) Thank you! Installation was smooth and everything looks great!
There are plenty of reasons to like this app. 1. Backing up is a seamless and easy experience.
2. Having your store properly backed up grants a sense of security and puts your mind at ease when making edits or changes.
3. Customer service is very helpful and polite in their service.
Today i have used the restore of date 13-AUG-2023 even 12-AUG-2023. This app not bringing my site back to normally, while my site was working perfectly fine till 14-AUG-2023. Is there any responsible person from your team to fix my issue. It is a serious issue
Hi there,
We’re sorry to hear that your restore did not work as anticipated! Our team has been following the progress on your current ticket and can confirm that both our Support and Development teams worked quickly to investigate this for you. It looks like the theme Restore worked how it was meant to. Still, there appears to have been some confusion around Rewind functionality and how the items originally appeared at the time you chose to restore back to.
Please be assured that we will always work with you to restore your data as quickly as we can and as accurately as we can.
We would love to continue having a conversation with you and share what we can do to help assure you of our commitment to backing up your data. We value your feedback and are committed to providing you with a positive experience with Rewind. We kindly ask that you respond to our email or get in touch with our team at help@rewind.com as we would love to keep discussing this with you!
We went for the Paid version an essential app - sleep safe :)
Regards,
Shalin Pinto
Omni GENEius
"Something brewing innovatively while making Joy for all" A unique nine product Launch for a solid cause. Board Games, Toys, Creative Apps, something for all.
=============
A must have app period. better safe than sorry. Backup is key to a DR policy
Shopify needs to permit Rewind to backup Gift Cards though.
Rewind.io team provides quick response on any queries - looking at more value for money here.
Merry Christmas Rewind Team!
Good app for backups, "set it and forget it" functionality. Helpful team and easy dashboard to use!
This app is a life saver. I made some changes to my store that messed things up. Thankfully, instead of spending hours trying to correct the mistake, I simply used the Rewind app to go back to how my store was before I messed it up. In minutes, everything had been restored to it's original status. Plus I love that this app backs up all my images, items and everything for me so nothing gets lost or forgotten. Love it!!!
Great App, a must have for any Shopify store owner wanting peace of mind over their data backup.
One of the most highly recommended apps for Shopify. Prepares you for the unexpected. Take it from us. We've been there. A+++
Having checked around Rewind Backups is the only app that truly backs up everything in your store. Thankfully, I've not had the need to use the backup files, but I can attest to how easy it was to set up and when I've had queries the team get back to you very quickly. Rewind is an insurance policy against the day it happens - you hope it never will but it's worth the fee to know that if anything did go wrong you can restore your store immediately.
So far so good......comfort knowing there is a backup system in place for my store.