Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 25, 2019

We use Quantity Breaks from Bold Commerce. Been using it for years. Products C500 to C599 and other products were added to Quantity Breaks because the Price Breaks had "Disappeared". Rewind destroyed all our additions to Quantity Breaks. If point of fact we have over 1100 products in Quantity Breaks. REWIND REMOVED Over Two Thirds of our products from
the price grid we set up 3 to 4 years ago. Use Rewind at your own risk.

Watchus
United States
About 1 year using the app
Rewind replied March 26, 2019

Rewind cannot make any changes to third party applications - we have no ability to modify the data in any application other than the ones we backup - Shopify, Mailchimp and QuickBooks Online. Please contact our support team so we can provide assistance and determine what happened. We reached out to you by email and phone immediately after seeing this review.

October 22, 2017

Very easy to install and use. Good to know I have back-ups just in case.

Thebeautifulgame
Australia
About 1 year using the app
May 14, 2021

We're very happy we installed Rewind Backups. Fast and easy setup. Peace of mind knowing we are protected if anything were to happen to our site. Thanks!

Fresh Patch
United States
About 1 year using the app
Rewind replied May 19, 2021

We love to hear that, thanks for writing a review!

May 30, 2023

Great service and support. Always important to have a backup! I highly suggest working with Brittney to accomplish what you need.

Architessa
United States
About 1 year using the app
November 29, 2021

Our experience with Rewind has been fantastic! It's easy to install, the dashboard is very user-friendly and restoring is quite painless. We sleep easier at night knowing that most of our store data is securely backed up in the cloud - we can confidently work on our theme knowing that any accidental changes can quickly be recovered. The customer service team is friendly and is always quick to respond. We highly recommend this app! Thank you Rewind!

Kabrita USA
United States
About 1 year using the app
Edited April 7, 2017

I've been so much more comfortable knowing that my store is being backed up. Having had to use a backup in other situations in the past, it's essential. Only one little quibble: I wish the backup was downloadable for one more level of security, but it's not the end of the world.

Shiny Designs
United States
About 1 year using the app
April 1, 2020

J'ai installé cette application afin d'avoir un système qui permet de restaurer de manière différenciée les différents éléments de la boutique, pour faire des backups lorsque je vais faire des modifications ou installer de nouvelles app et aussi pour avoir une sauvegarde automatique. L'installation se fait très simplement et l'interface est très intuitive comparativement à d'autres app.

Dernièrement, j'ai effacé par erreur toutes les pages de mon site :-( En quelques seconde, j'ai pu les ré-installer sans problème en utilisant Rewind Backups. Cela m'a évité de perdre énormément de temps.

Je recommande vivement cette app :-)

Box-Man.ch
Switzerland
About 1 year using the app
Rewind replied April 2, 2020

Merci beaucoup!

May 13, 2022

Such a great app that will save you in a pinch when you need to restore critical elements, and the price is incredibly cheap for the powerful service. A+.

TEEM Gear
Canada
About 1 year using the app
October 25, 2017

Great backup option a must have for an online business

Glide Nation
United States
About 1 year using the app
November 16, 2016

I love the security Rewind provides. Super simple set up and runs on autopilot.

Hi Little One
United States
About 1 year using the app