Reviews (548)
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I'm very happy with the Rewind app and their customer service. They're responded fast to my query and were very helpful.
Rewind informed me that I was eligible for a smaller plan, something you don't see that often, great service!
Very good service! the delay of answer to my email is very good. the team is nice.
Thank a lot.
Nv.
Rewind Backups Support team is quick, efficient and effective. They kept on informing me until a solution was found. This is what I call "a perfect service".
Excellente application pour avoir un back up de son site. Installation facile et rapports réguliers, je fais confiance.
Works as promised! Support was good and installation fast. Have not yet had the need to use it luckily, so can't tell how that works.
so much better than the free back up in shopify. easy to use, hopefully i will not need to use it, but if i do i will get back up and running as fast as possible.
Stellar support. Great app to have on the store. Installed it in the first place for the peace of mind. Then you only really understand how good it is when you actually need it.
We pay monthly fees and no backups are made. Support does not give us an answer. We recommend using another app. Pagamos cuotas mensuales y no se hacen copias de seguridad. El soporte no nos da una respuesta. Te recomendamos que utilices otra aplicación. Wir zahlen monatlich Gebühren und es werden keine Sicherungen vorgenommen. Der Support gibt uns keine Antwort. Wir empfehlen ein anderes App zu verwenden.
Hi Julia,
Thank you for choosing Rewind to backup your store. We’re happy you were able to resolve this issue with Logan from our Support Team. It looks like with Logan’s assistance you were able to access your Rewind Vault where all of your historical Shopify store data (since the first day you installed Rewind) is securely stored.
We kindly ask our customers to get in touch with our team at help@rewind.com with any issues prior to leaving a review. We have a dedicated Support Team available 7 days a week to troubleshoot, help restore data or access your backups, and answer any questions you may have.
Great App. Fast and good service. Thank you