Reviews (544)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 8, 2025

I had problems with the new installation and choosing a pricing plan. Biance helped me very quickly and competently. Everything was great, thank you very much.

CASA 43 Concept
Germany
7 days using the app
April 22, 2025

Fantastic service! Very easy app that makes us feel assured that our store, orders and customer data is correctly backed up. Also great customer service :)

CleanSea
Sweden
Over 3 years using the app
April 3, 2024

Easy to use and very responsive customer service. Thank you Bianca!

Vanessa Wu
France
10 months using the app
Edited May 2, 2025

I have it since a few years. Never used it. But now I went over 1000 orders a month they want to x10 the price. It seems they want to get their piece. But I am fine keeping it at the 9 USD a month.

Eardopes
Netherlands
Over 3 years using the app
October 20, 2023

Their support desk is so nice and very kind. When I asked some questions about installing this app, their support desk, especially Ola,Support Wizard, helped me a lot and gave me very clear answer so quick.

インストールに関して質問があり、ヘルプデスクに質問しました。Ola という方が、すぐに、明快なサポートをしてください、無事、インストールできました。
とても助かりました。安心して使用できます。

シーツjp
Japan
15 minutes using the app
August 2, 2023

I was helped perfectly within 15 minutes by Alyssa Chaves Customer Care Advocate. This is how every customer service should be.
Greeting
Chaplin Shoes

Chaplinshoes
Netherlands
Over 1 year using the app
July 25, 2023

Rewind is a great app. Fortunately there hasn't been an emergency yet where I needed it but it's good to know it's there. Brittney is very helpful, professional and kind.

GirlGotLashes
Germany
Almost 2 years using the app
July 16, 2023

I'm very happy with the Rewind app and their customer service. They're responded fast to my query and were very helpful.

Alexandra Ledermann Sportswear
France
About 3 years using the app
June 15, 2023

Rewind informed me that I was eligible for a smaller plan, something you don't see that often, great service!

HermanWines
Netherlands
Almost 3 years using the app
June 6, 2023

Very good service! the delay of answer to my email is very good. the team is nice.

Thank a lot.

Nv.

ND Premium Design
Canada
4 days using the app