Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

June 14, 2017

I really like this app! Most people don't realize how important backing up their data or websites is until it's too late. I love what it's done for my store. www.DansMarketShop.com

Dansmarketshop
United States
Almost 2 years using the app
July 26, 2018

Rewind just saved my ass!!! I was working a little too fast and I pretty much destroyed a product description during html editing. Silly me. I didn't THINK of worrying about code safety because I trusted Rewind. 5-stars!

Mommymakeup
United States
Almost 2 years using the app
October 15, 2017

Great app. Backed up my entire store to make a duplicate

Blodprover
Norway
Almost 2 years using the app
September 3, 2018

It doesn't get any better than this. Truly a set and forget app that does what it claims. Rest easy knowing that Rewind has your back.

Discount Led Canada
Canada
Almost 2 years using the app
July 26, 2018

Easy to use, perfect for editing and saves our butt!

Quality Golf Cart Covers
United States
Almost 2 years using the app
August 9, 2022

We have used Rewind backups for three of our websites for 2+ years. Their support has been phenomenal, and while we have rarely had to use any of its features or backups, having the data preserved is essential for our business. Thank you!

Southern Season
United States
Almost 2 years using the app
September 25, 2017

Great app! We use it on both of our stores. Love the reports and the security of knowing that the stores are always backed up! We highly recommend this app!

Donachellis Rustic Decor
United States
Almost 2 years using the app
Edited September 21, 2018

I only have small amount of backup items at the moment but having a reliable backup service running quietly in the background is cool for peace of mind. Rewind is the first service of this kind I have used and feel no need to change so this must be a good sign things are working ok. I have not yet needed to speak with customer service which is also another good sign but it also means I cannot offer any insight to other people who maybe looking at using Rewind
Scott: brandfluid

brandfluid
United Kingdom
Almost 2 years using the app
November 21, 2017

***READ CAREFULLY***

This app SAVED our life!

We've deleted this app about a month ago because i considered to be a waste of money and this HAPPENED:

I almost fainted when i noticed one of our developers maliciously deleted all our products (3000+) which we've been perfecting into our store for over a year and half. We immediately contacted Shopify and they literally could do nothing!!! Nothing. They just apologized and said we should have backed up the products. I was losing my mind when...

Then i remembered that we've had a subscription with REWIND so i emailed them about the issue. They responded in no more than 15 minutes and they told us they still a have back up of all our products until the day we removed the app.

This was one of the best things ever happened with app. Please note: YOU NEED THIS APP more than any other app out there! Make sure you get it today or further down the road you might regret it!

Thanks again team Rewind for the amazing work. You won a customer for life

Quint Essentials Clothing
United States
Almost 2 years using the app
May 26, 2022

I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!

Fit & Fly Sportswear
United Kingdom
Almost 2 years using the app