Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

November 21, 2017

***READ CAREFULLY***

This app SAVED our life!

We've deleted this app about a month ago because i considered to be a waste of money and this HAPPENED:

I almost fainted when i noticed one of our developers maliciously deleted all our products (3000+) which we've been perfecting into our store for over a year and half. We immediately contacted Shopify and they literally could do nothing!!! Nothing. They just apologized and said we should have backed up the products. I was losing my mind when...

Then i remembered that we've had a subscription with REWIND so i emailed them about the issue. They responded in no more than 15 minutes and they told us they still a have back up of all our products until the day we removed the app.

This was one of the best things ever happened with app. Please note: YOU NEED THIS APP more than any other app out there! Make sure you get it today or further down the road you might regret it!

Thanks again team Rewind for the amazing work. You won a customer for life

Quint Essentials Clothing
United States
Almost 2 years using the app
May 26, 2022

I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!

Fit & Fly Sportswear
United Kingdom
Almost 2 years using the app
December 20, 2018

Rewind app is great. Very easy to configure. Amazing support. Will work with you until you're 100% satisfied.

Speechless.com
United States
Almost 2 years using the app
April 3, 2019

Backing up data is not the glamorous side of the internet but this beneath the surface process is critical and Rewind delivers on its promise! Part of the application to get business insurance requires (I have found in the UK at least) you have a backup process. Thank you Rewind!

Torcall of Edinburgh
United Kingdom
Almost 2 years using the app
August 22, 2023

We have had a great experience with this service. Brittney has been super helpful. Definitely recommend!

Clothes Mentor Palm Harbor FL #150
United States
Almost 2 years using the app
May 17, 2021

Easy to use and backs up all the store data. Provide peace of mind just in case the site goes down and we need to recover quickly.

Tous Canada
Canada
Almost 2 years using the app
Rewind replied May 19, 2021

Glad to hear that Rewind had given you peace of mind 🇨🇦

July 31, 2019

this app is literally life saving
it's very reliable, works well, rewinds are quick & is exactly what I need

BIKIBO
United Kingdom
Almost 2 years using the app
June 27, 2023

Great customer support and onboarding, hopefully I will never need to restore anything but in case there are different levels and events.

yamo EU
Switzerland
Almost 2 years using the app
June 19, 2019

Rewind Backups does exactly what we need it to do and then some. Very easy to use and I can't ask for a better and more efficient backup app!

Pirates Press Records
United States
Almost 2 years using the app
June 26, 2018

Hi all,

I just want to tell the entire Rewind App Team that YOU ROCK!

My store product display was messed up 100% upside down into a total disaster and I used the rewind app for the first time since I have had it for over 2 months now and it saved my life and my store.

Thanks again and I will tell the world how great your app is. Awesome job!

Best regards,

Joseph Adedotun
Founder & CEO
KOSTOMER.com

Kostomer
Sweden
Almost 2 years using the app