Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

June 30, 2021

As a 10x growing store, it was getting difficult to take backup. Rewind helped us do it. Now we are not afraid to make changes & run experiments as much as we want. Rewind is a simple backup and restore tool. Totally loved it.

America & Beyond
United States
About 2 years using the app
Rewind replied June 30, 2021

Congrats on the growth of your store! We're proud to be able to back up and protect your data. Let us know if we can ever help out with anything.

September 7, 2022

I love the peace of mind this app provides. It just runs in the background without me having to do anything. I almost forgot I had it. Yesterday was the first time when I actually needed the app for help. I accidentally deleted a product and was about to panic but then I remember I had Rewind Backups installed. With just a few simple clicks I was able to restore the deleted product within seconds and it was exactly like how it was before. This app is such a lifesaver and it’s well worth the cost. All Shopify stores should have it installed.

Essensa
United States
Almost 2 years using the app
October 18, 2017

So far we thankfully haven't had any accidents and had to use a restore in the live environment but I have tested a few test restores and it seems to work as described. the weekly update that highlights the changes is very helpful to keep on top of changes happening. At 299.00 per month it is the most expensive app we have installed but the peace of mind is worth it when you have as much custom content and metafields as we do. The development and support is very active and new features are being pushed out regularly.

Ruffwear
United States
Almost 2 years using the app
July 19, 2018

Coincidentally I had my first stuff-up a few days after installing it and the restore process was so easy and seamless. Love this app.

Pin2win
Australia
Almost 2 years using the app
June 20, 2017

It has been very easy to install and setup the app. It does not reduce the speed of the website whatsoever. It is a bit hard to tell about how it goes with the backups since we did not need to use it so far but it is comforting to know that our data are stored somewhere we can access anytime to avoid important losses.

Hunting Bow
Canada
Almost 2 years using the app
June 28, 2017

Fantastic app. We have recently migrated from Magento EE to Shopify Plus and the installation process of apps Shopify is so much easier, couple that with this incredible backup/restore system and we are thrilled. Rewind allows me to sleep at night!

Ima Usa
United States
Almost 2 years using the app
Edited September 11, 2018

As a beginner to ecommerce this app has seriously put my mind at ease. Knowing that all my efforts and work in my store will be there in the morning or if they are not they will back by a push of a button is more then enough reasons to install this app. What are you waiting for its free.

Trendorium
United States
Almost 2 years using the app
Edited November 3, 2019

Now I'm happy! I just accidentally deleted a product that I spent over an hour posting. I went right to Rewind and restored that one product. It allowed me to restore just that file and not everything for that date which would have overwritten the other work I had done. This is one fine backup app. Thank you!

World of Great Things
United States
Almost 2 years using the app
August 20, 2021

App is decent. But the customer service is awesome!! They help you 24/7 and give you the best support possible! Especially Logan and Noah are doing a great job!

LumoLamp
Austria
Almost 2 years using the app
March 25, 2020

Excellent App. Does exactly what you need. And Annie from customer service was great and competent. Thank you again for the great service and client help.

MAVA JEWELRY
Canada
Almost 2 years using the app
Rewind replied March 27, 2020

Annie is a star! Thank you very much.