Reviews (630)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a “set it and forget it” safety net for automatically backing up products, themes, content, and orders. Many report successful restores after major issues, from single products to entire catalogs. They value quick setup, an intuitive dashboard, daily and manual backups, and reliable performance. Support is frequently praised as fast, patient, and proactive, especially during emergencies and complex restore requests.
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We have been using the Rewind Backups app for a month now without any issues. Easy to install, easy to use, recommended!
Thanks:
Hamvay-Láng Hungarian Goose Down
www.hamvay-lang.com
Just did my first rewind and it has already saved me time. Love this app, super easy to use and I can see this saving massive amounts of time moving forward. Thanks Rewind!
Awesome app....almost forgot we have it. Sleep well knowing when I wake the store is waiting and if it weren't, I would just Rewind. Everything in life should be this easy.
Have rec'd a call from the team just caring about our experience, EVEN THO WE ARE ON THE FREE PLAN at this time. Usually you cant find people when you have a problem...not with these folks. They do care about our businesses.
Bill B
36 and Oh!
A few small bugs (like estimated total count before you decide on a plan), however setup and backup works great and very easy to setup. Highly recommend. I appreciate the free plan to save a couple dollars while getting the store off the ground. Every bit helps. I'm sure to keep this app! The chat support person was amazing. A must have app for any shopify store.
Knowing out site is backed up is priceless! We're very happy with the service and peace of mind. Thanks to those that recommended Rewind. We'll pass on to others new to Shopify! Thanks Rewind!
I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!
Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.
In your case, you were being billed for the total number of items in your backup, not just the number of products. This would have been explained when you subscribed to Rewind.
We'd be happy to refund you the $8 fee - simply contact us at help@rewind.io or 1-855-5-REWIND and we'll refund you the full amount.
I greatly appreciate this app with all that I have on my site, to know that I don't have to worry about losing any of my info. takes a lot off of my plate. They are great and to see each week in my email that it was backed up, enough said.
Dawn
I lost all data Thursday on my website by installing a bad CSV file. I was not warned by Shopify.
The only save was my ink frog link to eBay. I was able to repair images and SKUs but not inventory.
I spent 3 days 17 hours per day with the first 2 days only 1 hour sleep. Now I am doing a long overdue complete inventory because of all the errors. I wouldn't wish this on my worst enemy. But I came out stronger as a result and want to keep it. I will be closing ink frog at some point. Glad I found this app. I noticed you even tell me how many products I have. That simple information was not even accessible on Shopify. Well worth $15 for peace of mind.
Just today I thought I lost a product because I deleted it, but found it again on Rewind and restored it. Although it was not restored in the order I had listed it as a product I am still good with not having to re do it. I thought I would never have to use this feature...guess what...just did!!
Kudos
Debra
Debraspassionboutique.com
Perfect for backups, very easy to retrieve store data and store elements e.g. pages, themes, etc. The user interface is very friendly and easy to navigate.
I wanted something to back up the hard work in case (god forbid) something goes wrong. I have not yet used it but it is peace of mind knowing that everything is backed up. The staff is also great as they answer fast which is gold to me.
