Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this backup service for its reliability and seamless operation, providing automatic backups and weekly updates. It's easy to use, allowing efficient store restoration. Customer support is often highlighted for its responsiveness and personalized assistance, including setting up Zoom calls for complex issues. The app is crucial for protecting data from coding errors or accidental deletions, offering peace of mind and effective data recovery solutions.

June 21, 2017

Excellent out of the box solution to take the stress away of your shop going down.

Kj3 93a
United States
About 2 months using the app
November 30, 2016

So far so good. Works smoothly and is trouble free.

Snogear
United States
About 2 months using the app
Edited May 25, 2021

We have recently started using Rewind. The app is very convenient to use and the after-sales and customer service is great!

Külbs-Steaks Onlineshop
Germany
About 2 months using the app
Rewind replied May 28, 2021

We definitely take pride in our customer service - thank you for trusting Rewind!

February 4, 2020

Why Shopify does NOT include a back-up for everything I will never understand, but Rewind helps with that peace of mind! Working for months on the new site and then having a set back made this app a must have for us. Thanks! www.carterandholmes.com

Carter and Holmes Orchids
United States
About 2 months using the app
Rewind replied February 6, 2020

It's a common myth that cloud platforms have backups that are accessible to their users. Unfortunately, most people learn that the hard way. We're glad to hear we were able to give you peace of mind during your new build - it looks great!

April 24, 2017

As advertised, it makes backing up the site easy and covers everything. You also get a cool weekly report that shows what files were added and many other details that makes managing the date back up easier! I highly recommend to anyone using shopfiy!

Pro Audio Design
United States
About 2 months using the app
March 25, 2018

Simple to use. Extremely responsive. We're glad to have access to such reliable partners of Shopify! Inspired by this community and the resources here!

Mercurymosaics
United States
About 2 months using the app
May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Blighty's British Store
Canada
About 2 months using the app
Rewind replied May 22, 2020

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

May 8, 2017

Great app. Easy to use. Love the peace of mind that our site is backed up regularly and effortlessly.

Custom Newell Posts
Canada
About 2 months using the app
Edited December 9, 2016

We have found this app great to be able to back up as we lost a lot of our seo information when our soft wear wiped our data.

Logues Shoes
Ireland
About 2 months using the app
July 26, 2021

We installed Rewind backups as suggested by our Dev. App is great and does the job silently in the background and such a peace of mind to have backups going on 365 days! You can track back any changes made in the backend from products to themes.

WAG
Australia
About 2 months using the app
Rewind replied August 5, 2021

Thank you for taking the time to write this review, we really appreciate your trust 🙌