Reviews (544)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
February 29, 2016

I haven't need to use the service to restore anything yet, but the Rewind team has been very responsive to my questions, and I definitely feel better knowing that Rewind is backing up my store.

Sur Ton Mur
Canada
18 days using the app
December 8, 2015

Excellent support. A week after installing we had an issue with an integration that deleted 600 products from our shop. Rewind had our products back up and running very quickly. A must have app.

Flyfishsd
United States
22 days using the app
February 26, 2021

I used the app to help restore a theme back to previous version that was compromised when I made a mistake modifying some code. Customer service was top notch and responded to my request promptly.

Covenant Security Equipment
United States
11 months using the app
July 10, 2017

I haven't had to use the restore functionality (knock on wood) but the app seems good at consistently backing up our store and keeping me abreast of exactly what the deltas are from one backup to the next.

Hourglasses
United States
3 months using the app
Edited March 11, 2019

Just wanted to say you guys saved my @ss because I just accidentally deleted a chunk of my product page and now its auto-magically fixed. Thank you so much for being easy to use and late-night-idiot proof!

The Black Travel Box
United States
2 months using the app
April 30, 2018

Great app providing the peace of mind that I need. I can't imagine having to re-enter my whole store from scratch, so this saves hundreds of hours in the event that I need to use a backup. Best insurance yet.

Blackbird Bespoke Ski Co
Australia
3 months using the app
November 1, 2019

Amazing, really saved our bacon. Kaleigh, in particular, was amazing and held my hand through a gnarly backup, cheering me on and making the whole nerve-wracking process almost pleasant! Highly recommended!

Sunset Alcohol Flush Support
United Kingdom
9 months using the app
Edited July 22, 2020

User-friendly Rewind Backups is an excellent App to backup your Shopify stores. We used to have our programmers backup every couple weeks, but Rewind Backups is automatic, every day. Great add-on for our stores.

ILONA.COM
United States
3 months using the app
Rewind replied July 22, 2020

We actually back it up at least every day! We're happy to have you on board :)

November 23, 2016

Excellent app! Easy to install! This app will help you sleep better at night! How? If your site crashes or you delete something by accident, rewind to the rescue! A backup app should be the first app you install!

Creativebydesign
United States
2 months using the app
October 4, 2019

I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.

Club Rattan
United Kingdom
44 minutes using the app
Rewind replied October 4, 2019

Thank you for writing a review! We're proud to have your back - and to have Annie helping out on the front lines :)