Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

March 27, 2019

Rewind saved me from a lot of headaches, my team is updating products every day and mistakes can occur. Just go in the app search for the product and in 2 minutes everything was back like before. I highly recommend it.

Four Square Furniture
United Kingdom
About 2 years using the app
July 7, 2020

SAVED thanks to Rewind. I accidentally deleted a theme file which broke the product page. The Rewind support team were quick to show me how to get it back. Great app!

Air Technik
United Kingdom
About 2 years using the app
Rewind replied July 22, 2020

That's what we're here for! :) Thank you for writing a review.

January 15, 2020

Just what I needed - I set it and forget it but it's there when I need it and has bailed me out a couple of times already.

CareEssentials.ca
Canada
About 2 years using the app
Rewind replied January 15, 2020

So glad to hear we've been able to help you out!

September 25, 2023

The Rewind Backups app is reliable, easy to use, and offers a clear overview of what's being backed up and when.

Melasdesign
United States
About 2 years using the app
March 11, 2022

Great service & support. I highly recommend Rewind to manage store backups, and their customer service team is fantastic!

Thursday Boot Company
United States
About 2 years using the app
July 26, 2023

Really nice support! Awesome attention to detail and overall a really positive experience. The way they simplify the knowledge curve for their end users is admirable. The tool pays itself, having the confidence that your store assets are protected allow you to focus on design and innovation like almost no other thing. Great tool.

Canvas Lab
Mexico
About 2 years using the app
April 26, 2016

We've been using Rewind for a couple months now, and it is an excellent app. The backups work superbly, and customer service is impeccable. We sleep very well at night knowing Rewind is keeping our website secure. If you don't have backup, we highly recommend you give Rewind a try.

Movie Buff 4 Ever
United States
About 2 years using the app
March 4, 2019

Work exactly as described! Highly recommendable for Backup and restore for the large store which goes constant backend and front end changes.

YesECart
United States
About 2 years using the app
Edited October 3, 2018

We're already had an instance where a liquid file was incorrectly edited and Review Rewind saved our bacon (kept us from a terrible mistake). We were able to successfully restore the original file with no damage. Review Rewind = backup insurance. Easy to install.

UPDATE 10/02/18: I contacted support because I couldn't "Rewind" several liquid snippets. They fixed the issue in no time and was fast on a response. Still highly recommend this app since this is the second time it has saved my bacon!

Rex with Aqua Design | https://aquadesign.com

Aquadesign
United States
About 2 years using the app
October 17, 2023

This is the best insurance that one can purchase for their website. We had several scares in the past with coding get messed up by various apps, etc. I no longer need to have anxiety over this now that we have back-up of our site always available. You shouldn't hesitate.

Life inTents
United States
Almost 2 years using the app