Reviews (630)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a “set it and forget it” safety net for automatically backing up products, themes, content, and orders. Many report successful restores after major issues, from single products to entire catalogs. They value quick setup, an intuitive dashboard, daily and manual backups, and reliable performance. Support is frequently praised as fast, patient, and proactive, especially during emergencies and complex restore requests.

July 14, 2025

Bianca was responsive and effective. All good due to her help.

..
United States
Almost 3 years using the app
June 25, 2024

i uninstalled and im still being charged monthly

Mind. Body. Soul.
United States
Over 1 year using the app
September 25, 2023

The Rewind Backups app is reliable, easy to use, and offers a clear overview of what's being backed up and when.

Melasdesign
United States
About 2 years using the app
November 23, 2016

Excellent app! Easy to install! This app will help you sleep better at night! How? If your site crashes or you delete something by accident, rewind to the rescue! A backup app should be the first app you install!

Creativebydesign
United States
2 months using the app
March 10, 2017

The day we realized Shopify did not back up our data struck a chill through our bodies but luckily we read about the Rewind app and realized it would take care of us in case data was deleted by accident. With thousands of products and multiple images per product the thought of having to reenter our site would have been too large a project to comprehend and considering the monthly cost of the app was so low, it took seconds to sign up.

Juniper House
United States
30 days using the app
March 11, 2017

Totally seamless integration. Easy to use to and most of all I can sleep at night knowing that my store is going to go poof if one of my employees makes a mistake or a hacker gets in. I have Rewind for both of the shopify stores and love it! thank you!

Taiwansourcing
United States
24 days using the app
April 9, 2017

Easy to install and use and good for peace of mind

Vintage European 2
New Zealand
About 1 month using the app
Edited May 3, 2017

Think you don't need to backup your business if you’re using Shopify, think again.

Your website is built, hosted and maintained by the industry leader Shopify. They provide best in business eCommerce solutions for merchants. Let’s call this the foundation.

Everything built above the foundation is your business and responsibility. Products, Orders, Customers, Themes, Pages, Blogs and Collections.

We learned this the hard way. We had been using an app that was installed from the Shopify App store for approx. six months with no issues. The developers made an update to the app which changed some coding in our theme.liquid file basically shutting down our website for about 40 minutes until we could figure out what had happened. Fortunately, we were diligent about making back ups of our Theme file anytime an app was installed and or during our month end process. Take a look at your installed Apps and click the view details button. I bet you will be surprised what an app has access to and can modify.

The next thing that occurred in the last year was when we accidentally deleted a product collection containing approx. 75 sku’s. At first I thought, no big deal, I will just import the product_export file from Shopify that we had downloaded each month and we would be back up and running. Well, that was not the case. If you have ever tried to bulk import the product file with data into Shopify you know the challenge. If you have done any customization in your product description trying to get the Body (HTML) column to upload without any special characters is near impossible.

I also was under the misunderstanding that since we had uploaded our images to Shopify that if something happened we could just use the image source link contained in the product_export file to restore our images. We were wrong again! If you delete your product the hosted image is deleted immediately from Shopify.

After realizing that if something happened to our product file and if we only spent 5 minutes per sku fixing, it would take us 20 weeks working 40 hours per week restoring our product file to the original state. It is not a question of if but when you will need a backup and restore solution.

The app does exactly what it says it does and works well. We have tested by deleting group of products on purpose and then instantly rewinding them to their original state. The backup is automatic and occurs daily seamlessly. Set it and forget it until you need it.

For $1.30 or less per day how can you not have a back up and rewind solution for your business. Developers are great and very responsive!

Gotpetsupplies
United States
27 days using the app
June 1, 2017

So far so good. No complaints! Haven't had to test how effective it would be either.

Nailed It Disc Golf
United States
30 days using the app
June 11, 2017

Peace of mind. It's simple to install, backs it all up. Luckily I have not had to try restoring anything yet. Everyone should be backed up.

Leven Bags
United States
About 1 month using the app