Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this backup service for its reliability and seamless operation, providing automatic backups and weekly updates. It's easy to use, allowing efficient store restoration. Customer support is often highlighted for its responsiveness and personalized assistance, including setting up Zoom calls for complex issues. The app is crucial for protecting data from coding errors or accidental deletions, offering peace of mind and effective data recovery solutions.

June 6, 2023

Very good service! the delay of answer to my email is very good. the team is nice.

Thank a lot.

Nv.

ND Premium Design
Canada
4 days using the app
March 17, 2022

I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.

SassyBax
United States
14 minutes using the app
October 19, 2020

Love it. Rewind is cheap insurance in case something goes sideways. Hopefully you never need it, but if you do need to recover from anything, you'll be more than happy to have it. Two or three clicks and everything is back to the way it was. No getting in touch with your IT team to try and restore a recent backup (if you even have one available), little downtime, no fuss.

Skull Shaver Euro
United Kingdom
13 minutes using the app
Rewind replied October 21, 2020

Well said - thank you

April 10, 2025

Great App. Fast and good service. Thank you

Whacky Food
Germany
10 months using the app
February 22, 2017

Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.

Living Essentials
Canada
5 minutes using the app
May 31, 2021

Excellent back up app and complete peace of mind over our store data. Would highly recommend for serious Shopify store owners.

Second Hand Clubs
United Kingdom
4 minutes using the app
Rewind replied June 9, 2021

We really appreciate it - thank you!

April 27, 2018

Rewind is great, I cant imagine losing my data. Peace of mind knowing everything is constantly being backed up!

Faeswimusa
Australia
3 minutes using the app
August 1, 2024

Netter und schneller, zuvorkommender Support. Nach der Installation ging das erste Backup schnell und unkompliziert.

Weinhaus Otto Paus
Germany
About 20 hours using the app
October 28, 2024

World class assistance and help!
Thank you folks!

SHONGear Designs
United States
About 3 hours using the app
October 20, 2023

Their support desk is so nice and very kind. When I asked some questions about installing this app, their support desk, especially Ola,Support Wizard, helped me a lot and gave me very clear answer so quick.

インストールに関して質問があり、ヘルプデスクに質問しました。Ola という方が、すぐに、明快なサポートをしてください、無事、インストールできました。
とても助かりました。安心して使用できます。

シーツjp
Japan
15 minutes using the app