Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 13, 2019

I am using Rewind to help me with the Backups of my store. Rather than downloading files from Shopify. I wish they had an option on how often you wanted it to run.

FaeLight Market
United States
12 months using the app
September 28, 2018

Awesome app. Takes away any stress about my store losing any information or data. Thank you very much!

Double Your WDW
United States
12 days using the app
September 16, 2018

Be aware of this app. I have subscribed with the Growth plan $5/month for a while. However it didn't notify me and just silently increased the fee to $49. Check your apps constantly to avoid extra changes.

BetterChoice
Taiwan
About 1 year using the app
Rewind replied July 29, 2019

Thanks for your review of Rewind. We do ask that customers be on the right plan for stores of their size, however it's not possible for us to silently increase the fee to $49 / month - all charges for Rewind have to be approved as they go through your Shopify invoice.

In addition to this, we have a simple and fair refund policy - if you're not happy with the service, just email us and we'll refund your monthly charge. We're focused on making a great service that people love - if that's not the case for you please let us know.

June 21, 2017

I haven't used it yet but I'm confident it will work fine and it's at a fabulous price.

Vfm Uneq 1
United States
10 months using the app
February 15, 2021

Rewind has a great support! Especially I'd like to thank Aditya form the Rewind Support Team for very detailed, clear and prompt answers to all my questions.

Villa Cotton
United States
11 days using the app
May 10, 2023

Customer Service is great and so helpful.

Cerqular HK
United States
10 months using the app
October 27, 2023

We have recently installed this app to protect us in the event of data loss or other human error related issues. The install and initial backup went smoothly, and the app's interface seems simple enough. Although we're hoping we never have to use it, it's really nice to have the peace of mind that it provides.

Almanac Planting Co
United States
10 days using the app
November 30, 2016

It is a useful app but very pricy.

Thrive Teak Wood Central
United States
9 months using the app
November 18, 2016

Instructions for use are not easy to find.

Hornguys
United States
9 months using the app
Rewind replied July 29, 2019

Thanks for the review. Although it was posted in 2016, we thought we'd let new customers know that we've completely changed the app. It's much easier to use, and really doesn't require any instructions at all. If anyone needs help, you can find it at https://help.rewind.io or by emailing help@rewind.io.

October 29, 2018

good app does what it says. I now have it on both shops and it works fine. a must for shopify to stop mistakes

gretnagreenrings
United Kingdom
9 days using the app