Rewind Backups , 1,009 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive backup services, including products, customers, and metafields. It's praised for its user-friendly interface, automatic backups, and ability to restore individual products. Many have found it to be a lifesaver after accidental deletions. The support team is noted for being responsive and understanding of merchant needs. The app is also appreciated for its affordability and transparent pricing.
Refine
-
By rating
Rewind Backup works great! I have peace of mind knowing I have a backup in case something goes wrong.
We installed this the first day we moved to Shopify. Even though we never had to recover data in 10 years of online business it is nice to know we are protected just in case.
We are still in the early stages of us this app, thus far it is working correctly.
Hard to say if the app is amazing or not, until you have to use the backup to restore your data. Thankfully we haven't. I do feel more secure knowing there is a backup though. It took easily 100 hours to input the data into our store, and the thought of losing it is scary.
So, how do you review an app that you think is working, but won't know until you need it?
I lost all data Thursday on my website by installing a bad CSV file. I was not warned by Shopify.
The only save was my ink frog link to eBay. I was able to repair images and SKUs but not inventory.
I spent 3 days 17 hours per day with the first 2 days only 1 hour sleep. Now I am doing a long overdue complete inventory because of all the errors. I wouldn't wish this on my worst enemy. But I came out stronger as a result and want to keep it. I will be closing ink frog at some point. Glad I found this app. I noticed you even tell me how many products I have. That simple information was not even accessible on Shopify. Well worth $15 for peace of mind.
Just today I thought I lost a product because I deleted it, but found it again on Rewind and restored it. Although it was not restored in the order I had listed it as a product I am still good with not having to re do it. I thought I would never have to use this feature...guess what...just did!!
Kudos
Debra
Debraspassionboutique.com
the report is good, the backup is good.
The only time I need to use the Rewind app was when my menus reverted to an old version. I did not change the menus, and the last change was the Rewind app making an new menu backup page. The rewind app was unable to restore the old menus. Support was unable to assist and decided to blame everyone else. So the app has been useless to me when finally needed.
Hi there,
We’re sorry to hear about the issue you experienced with your navigation menu! We recognize that losing any information can be a painful experience, and that’s why we’re here to help. While we wish we could provide backup and restoration support for every type of information stored on a Shopify store, unfortunately our access is limited in a few areas, including Navigation Menus.
Despite this, we do try and overcome the lack of access by using a different method of capturing the information stored in your navigation menu, and then we store that securely in your backups. While we recognize this method cannot support automatic restoration, like we can with products, we still do have access to this information and have worked with many merchants in the past to help them manually restore this. If you’re interested in receiving help to restore this, please feel free to reply to our support team’s message so we can assist.
Very happy with Rewind. It was easy to set up and the reports I have had so far are very clear and easy to understand. I appreciate the fact that it is free for a new, small business like mine just starting out. Thanks Rewind!
This app is an absolute necessity for all shopify store owners. Protecting and keeping your data safe is a priority for our store. If anything goes wrong, it's great knowing we can rely on rewind to get everything back in an instant.
Thank you!
Easy to install and good value. Regular reporting on what has been backed up. It is an essential app which can be easily overlooked until its too late.
My advice to anyone setting up or who has set up their store - get this app as soon as possible to protect your files and all the time you have invested in your Shopify store both now and for the future..