Reviews (187)

Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its 24/7 customer support and multilingual capabilities, enhancing customer interaction and support. They appreciate its AI and automation for efficiently handling inquiries, a user-friendly interface, affordable pricing, and customization options. The app is also noted for boosting sales through proactive engagement and is mobile-compatible, with added CRM solutions for managing complex queries effectively.

November 8, 2024

I love that it can recommend products from my website accurately.

HDBullyBaum
United States
3 months using the app
September 25, 2024

good

Mansarover Furnishings
India
7 months using the app
November 25, 2024

Good app so far! Loving the customisation ability.

Iona Opal Australia
Australia
22 days using the app
October 2, 2024

Easy to drop in and reply to people. However, the AI can be EXTREMELY slow

CandyFavorites
United States
About 2 months using the app
August 30, 2024

Good

TORRAS
United States
About 1 year using the app
November 18, 2024

Seems good so far not much use on mobiles to change settings hence the 3 stars

Odin’s Cave
United Kingdom
5 days using the app
September 10, 2024

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business.

However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates.

Aside from that, everything else is very user-friendly, and we really enjoy using it.

Nimall
Hong Kong SAR
4 months using the app
September 25, 2024

Perfect APP

The Easy Bag
Italy
About 1 month using the app
October 19, 2024

Great App! very responsive and unique.

אשריאן | ASHERIAN
Israel
9 days using the app
December 10, 2024

good

Tersce
United States
2 days using the app