BestChat: Live Chat & Chatbot
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Boost Your Business with Advanced AI Chatbot & Live Chat
BestChat is the leading AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as the cutting-edge, smart live chat solution for Shopify.
- Intelligent AI chatbots learn products and orders, making chatbots smarter.
- AI-driven insights enhance data analysis and support decision-making.
- Smooth chatbot to agent takeover ensures seamless live chat support.
- 24/7 AI assistance chatbots handle routine queries, freeing support agents.
- Real-time Shopify integration boosts live chat and eCommerce efficiency.
- Highlights
- Popular with businesses in United States
- Works with the latest themes
Real-time messaging
Automated responses
Customization
Launched
January 5, 2022
Languages
English and Chinese (Simplified)
Categories
Works with
Checkout, OpenAI, ChatGPT, Bard, WhatsApp, InstagramPricing
Free
Free
- 80 AI chats per month
- AI Insights feature
- AI help me write feature
- 80 Products AI learning
- 20 AI knowledge entries
- 1 agent seat
Starter
$10 / month
- 300 AI chats per month
- AI Insights feature
- AI help me write feature
- 300 Products AI learning
- 100 AI knowledge entries
- 1 agent seat
Basic
$30 / month
- 1,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 1,000 Products AI learning
- 400 AI knowledge entries
- 3 agent seat
Growth
$60 / month
- 3,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 3,000 Products AI learning
- Unlimited AI knowledge entries
- 6 agent seat
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this live chat app for its 24/7 automated support and multilingual capabilities, which enhance global customer service. Its AI-driven features provide insights into product performance and customer behavior, crucial for refining sales strategies. The app is user-friendly, easy to install, and navigate, and offers customization options like themes, stickers, and emojis to boost engagement. It also integrates well with mobile devices, allowing seamless management of customer interactions. Merchants highlight the robust customer support for its quick and helpful responses. With end-to-end encryption for security and CRM integration for effective customer relationship management, the app has positively impacted sales and customer satisfaction. Despite its extensive features, the app is free, providing a competitive advantage to businesses of all sizes.
So far I'm finding the app very easy to use and the AI fairly refined in the process of learning and answering customers. As AI continues to evolve, businesses like mine will depend more and more on the help that it offers. As long as BestChat keeps up with the demands of the evolving business needs, they will have me as a loyal customer.
Thank you very much for your feedback! Kewlus 😊 I am delighted to hear that you find BestChat easy to use and that our AI is effectively learning and responding to your customers' inquiries. It has been my pleasure to assist you with the installation of BestChat, and I am glad to see it positively impacting your business.
As AI technology continues to advance, we remain committed to meeting your business needs.
BestChat has a great robot that can help me answer product questions and order inquiries 24 hours a day, and it can provide multi-lingual service, which is incredible.
The convenient switching between robots and manual customer service allows me to combine humans and machines to provide customer service. I like it very much.
Very good ai insghts, able to help me analyze my products and orders, and gave me good sales suggestions
The ai help write function is very smart and is simply an excellent collaboration assistant.
Hello PandaCD
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you find BestChat's features, such as the 24-hour multilingual robot and the seamless switching between robots and manual customer service, to be so beneficial. It's great to know that our AI insights and collaboration tools are helping you analyze products and orders, and providing valuable sales suggestions. Your satisfaction is our top priority, and your kind words motivate us to keep improving. If you ever need any assistance, please don't hesitate to reach out. 🌟
I am thrilled to share my experience with BestChat. This software has brought me numerous benefits and has significantly enhanced my customer service capabilities. The AI functionality is outstanding, helping me to serve, understand, and respond to my customers efficiently. BestChat is truly an excellent tool that has made my work much easier and more effective.
Candyshop
Thank you so much for sharing your experience with BestChat! 😊 We're thrilled to hear that our software has brought you numerous benefits and significantly enhanced your customer service capabilities. It's wonderful to know that our AI functionality is helping you serve, understand, and respond to your customers efficiently. Your kind words motivate us to continue improving and providing the best possible service.
Support
BestChat can answer any questions you have about BestChat: Live Chat & Chatbot.
Developer
9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA