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Boost Your Business with Advanced AI Chatbot & Live Chat
BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.
- Intelligent AI chatbots learn products and orders, making chatbots smarter.
- AI-driven insights enhance data analysis and support decision-making.
- Smooth chatbot to agent takeover ensures seamless live chat support.
- 24/7 AI assistance chatbots handle routine queries, freeing support agents.
- Real-time Shopify integration boosts live chat and eCommerce efficiency.
Languages
English and Chinese (Simplified)
Works with
- Checkout
- ChatGPT
- Gemini
- OpenAI
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- 80 AI chats per month
- AI Insights feature
- AI help me write feature
- 80 Products AI learning
- 20 AI knowledge entries
- 1 agent seat
Starter
$10 / month
Features
- 300 AI chats per month
- AI Insights feature
- AI help me write feature
- 300 Products AI learning
- 100 AI knowledge entries
- 1 agent seat
Basic
$30 / month
Features
- 1,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 1,000 Products AI learning
- 400 AI knowledge entries
- 3 agent seat
Growth
$60 / month
Features
- 3,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 3,000 Products AI learning
- Unlimited AI knowledge entries
- 6 agent seat
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for enhancing customer engagement and boosting sales. Its AI automates responses and recommends products, saving time and improving satisfaction. Budget-friendly pricing appeals to startups and small businesses. Features include product summaries, customization options, and multi-lingual support. It integrates with social media platforms and offers real-time customer behavior tracking. Merchants appreciate the user-friendly setup, seamless Shopify integration, and responsive customer support.
It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.
Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.
Amazing app. Made everything much easier for users. Thank you for founding this app seriously.
The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions
Dear Steve, we’re sorry to hear about your experience. Thank you for the feedback! 🙏 We’ll work on addressing the mobile functionality to improve conversions.
Support
App support provided by BestChat.
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