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Boost Your Business with Advanced AI Chatbot & Live Chat
BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.
- Intelligent AI chatbots learn products and orders, making chatbots smarter.
- AI-driven insights enhance data analysis and support decision-making.
- Smooth chatbot to agent takeover ensures seamless live chat support.
- 24/7 AI assistance chatbots handle routine queries, freeing support agents.
- Real-time Shopify integration boosts live chat and eCommerce efficiency.
Languages
English and Chinese (Simplified)
Works with
- Checkout
- OpenAI
- ChatGPT
- Gemini
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- 80 AI chats per month
- AI Insights feature
- AI help me write feature
- 80 Products AI learning
- 20 AI knowledge entries
- 1 agent seat
Starter
$10 / month
Features
- 300 AI chats per month
- AI Insights feature
- AI help me write feature
- 300 Products AI learning
- 100 AI knowledge entries
- 1 agent seat
Basic
$30 / month
Features
- 1,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 1,000 Products AI learning
- 400 AI knowledge entries
- 3 agent seat
Growth
$60 / month
Features
- 3,000 AI chats per month
- AI Insights feature
- AI help me write feature
- 3,000 Products AI learning
- Unlimited AI knowledge entries
- 6 agent seat
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly praise this live chat app for its AI efficiency in handling complex queries and summarizing product descriptions, saving time by automating responses. Its easy setup, customization options, and effective learning capabilities are also appreciated. The app supports multiple languages and is mobile-friendly, enhancing customer engagement. Responsive customer support further adds to its value, making it a cost-effective tool for increasing sales.
The app gets in the way of customers using the store, way worse on mobile which is where most of my users are coming from. I get the odd message from it but from the niggly blocking of customer functionality I would assume it is increasing my bounce rate and decreasing my conversions
Dear Steve, we’re sorry to hear about your experience. Thank you for the feedback! 🙏 We’ll work on addressing the mobile functionality to improve conversions.
I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.
Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!
We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business.
However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates.
Aside from that, everything else is very user-friendly, and we really enjoy using it.
Hello Nimall,Thank you for your wonderful feedback! 🌟 We're delighted our software is helping your startup. Your suggestion about Arabic is noted, and we’ll take it seriously!
Support
App support provided by BestChat.
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