BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

Pricing
Free plan available
Rating
4.7 (131)
Developer
BestChat

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify. more
  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.

Languages

English and Chinese (Simplified)

Works with

  • Checkout
  • ChatGPT
  • Gemini
  • Instagram
  • OpenAI

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10 / month

Features

  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30 / month

Features

  • 1,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60 / month

Features

  • 3,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (131)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 1, 2026

Amazing app. Made everything much easier for users. Thank you for founding this app seriously.

SpineX
Poland
3 days using the app
Edited December 20, 2025

It's overly 'smart' and a bit out of control. It promised an immediate reshipment to a customer (even committed to delivery time!) when we were offline without any consent from us or notification afterwards - this has caused a big customer frustration and related financial loss.

Lansei China
Estonia
About 2 years using the app
BestChat replied February 3, 2026

Hi Lansei China, thank you for your honest feedback. We understand your concerns and will carefully review this issue to improve the service and avoid such situations.

June 27, 2025

I have been using this app for about 3 months now. I can highly recommend this app. It has saved us so many hours of answering emails and phone calls. It learns quickly, took about 3-5 days to learn my entire site and products as well as the most commonly asked questions.

Custom Plate Pros
United States
3 months using the app
BestChat replied September 10, 2025

Custom Plate Pros, we truly appreciate your recommendation! 🙌 Happy the app adapts fast and eases your workload. Thanks for trusting us!

Support

App support provided by BestChat.

Developer

BestChat

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Launched

January 5, 2022

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