BestChat: Live Chat & Chatbot

BestChat: Live Chat & Chatbot

Pricing
Free plan available
Highlights
Works with the latest themes
Rating
4.7 (178)
Developer
BestChat

Boost Your Business with Advanced AI Chatbot & Live Chat

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify.

BestChat is a next-generation AI-powered live chat and chatbot solution for Shopify. Our intelligent chatbot provides 24/7 customer support, boosting sales and satisfaction. Seamless Shopify integration and self-learning AI ensure a smooth customer experience with a customizable live chat interface. Enhance your eCommerce with BestChat, offering AI and GPT-powered chat, customer support, and inbox chat as a cutting-edge, smart live chat solution for Shopify. more
  • Intelligent AI chatbots learn products and orders, making chatbots smarter.
  • AI-driven insights enhance data analysis and support decision-making.
  • Smooth chatbot to agent takeover ensures seamless live chat support.
  • 24/7 AI assistance chatbots handle routine queries, freeing support agents.
  • Real-time Shopify integration boosts live chat and eCommerce efficiency.
Highlights
Works with the latest themes

Languages

English and Chinese (Simplified)

Works with

Checkout, OpenAI, ChatGPT, Bard, WhatsApp, Instagram

Real-time messaging

AI chatbots, Live chat, File uploads, Multi-language, Behavior tracking, Agent analytics

Automated responses

Discounts, FAQs, Greetings, Product recommendations, Quick replies, Upsell

Customization

Color and font, Emojis and stickers, Chat window, Business hours, Welcome messages, Chat buttons, Agent avatar

Pricing

Free

Free

  • 80 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 80 Products AI learning
  • 20 AI knowledge entries
  • 1 agent seat

Starter

$10 / month

  • 300 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 300 Products AI learning
  • 100 AI knowledge entries
  • 1 agent seat

Basic

$30 / month

  • 1,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 1,000 Products AI learning
  • 400 AI knowledge entries
  • 3 agent seat

Growth

$60 / month

  • 3,000 AI chats per month
  • AI Insights feature
  • AI help me write feature
  • 3,000 Products AI learning
  • Unlimited AI knowledge entries
  • 6 agent seat

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.

September 10, 2024

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business.

However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates.

Aside from that, everything else is very user-friendly, and we really enjoy using it.

Nimall
Hong Kong SAR
4 months using the app
November 8, 2024

I love that it can recommend products from my website accurately.

HDBullyBaum
United States
3 months using the app
September 2, 2024

this is an amazing app to add to your web design. Im not sure all it could do, but with the free plan its already impressing me a lot. highly recommended

Mexican Plug
United States
16 days using the app

Support

BestChat can answer any questions you have about BestChat: Live Chat & Chatbot.

Developer

BestChat

9325 Yonge St, Richmond Hill, ON, L4B IJ8, CA

Launched

January 5, 2022

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