BestChat: AI Chatbot+Live Chat

BestChat: AI Chatbot+Live Chat

Reviews (204)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
    184
  • 4% of ratings are 4 stars
    8
  • 4% of ratings are 3 stars
    8
  • 1% of ratings are 2 stars
    2
  • 1% of ratings are 1 stars
    2
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.

Edited January 13, 2025

As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service.
Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad impression for potential customers and users in general.

smart pattern making
United States
3 days using the app
September 8, 2023

no funciona encima la desinstalo y sigue en la web

PeaklandStore
Spain
6 minutes using the app
BestChat replied September 11, 2023

Hola Vicente,

Lamento la confusión e inconvenientes que experimentaste. Como expliqué en mi correo electrónico anterior, cuando desinstalas una aplicación de Shopify, por lo general, el código se elimina por completo. Sin embargo, a veces, lleva un tiempo que Shopify actualice la desinstalación.

Acabo de visitar tu sitio web y parece que el ícono de chat de BestChat ha sido eliminado de tu sitio. Por favor, ten la seguridad de que este problema se resolverá por sí solo con el tiempo.

¡Gracias! Espero que tengas un maravilloso día.

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