BestChat ‑ Live Chat & Chatbot , 126 reviews

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    118
  • 2% of ratings are 4 stars
    3
  • 2% of ratings are 3 stars
    3
  • 1% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    1
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.

September 8, 2023

no funciona encima la desinstalo y sigue en la web

PeaklandStore
Spain
6 minutes using the app
BestChat replied September 11, 2023

Hola Vicente,

Lamento la confusión e inconvenientes que experimentaste. Como expliqué en mi correo electrónico anterior, cuando desinstalas una aplicación de Shopify, por lo general, el código se elimina por completo. Sin embargo, a veces, lleva un tiempo que Shopify actualice la desinstalación.

Acabo de visitar tu sitio web y parece que el ícono de chat de BestChat ha sido eliminado de tu sitio. Por favor, ten la seguridad de que este problema se resolverá por sí solo con el tiempo.

¡Gracias! Espero que tengas un maravilloso día.

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