Reviews (137)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for automating responses, saving time on emails and calls, and enhancing customer engagement. It offers AI-driven product recommendations, customization options, and multi-lingual support at a budget-friendly price. The app integrates with social media, tracks customer behavior, and is easy to set up. It works well on both PC and mobile, providing natural-sounding AI responses and excellent customer support.

October 2, 2024

Easy to drop in and reply to people. However, the AI can be EXTREMELY slow

CandyFavorites
United States
About 2 months using the app
BestChat replied December 31, 2024

Hello CandyFavorites,Thanks for sharing your experience! We’re committed to improving and will address the speed issues you've mentioned. 💡😊

March 7, 2025

Nicht schlecht

Fairdeal Team
Austria
Over 1 year using the app
BestChat replied March 13, 2025

Hey Fairdeal Team! Thanks for the review! 🎉 'Not bad' is our kind of compliment! We’re always here to improve and appreciate your thoughts!

April 14, 2025

Wow, quite an interesting application,..I love it and will continue to use it.

MazzyCosmetics-spa
South Africa
7 minutes using the app
BestChat replied April 18, 2025

Dear MazzyCosmetics-spa,
Thank you for your amazing feedback! We're thrilled you find our application interesting and enjoyable. Your enthusiasm keeps us motivated! 🌟😊

April 22, 2025

Very nice loving it so far

Beutra
United States
6 minutes using the app
BestChat replied April 25, 2025

Hello Beutra,
We truly appreciate your kind words! It’s fantastic to hear you’re having a great experience. We’re here to make it even better! ✨🤗

May 25, 2025

Nice application and easy to use. Would like more customization options.

Zitouni
Netherlands
7 minutes using the app
BestChat replied June 12, 2025

Dear Steve, thank you for your feedback! 😊 We're glad you find the app easy to use. We’ll definitely consider your request for more customization options.

August 1, 2024

Oooh Yeah! Socks
United States
7 days using the app
BestChat replied March 26, 2025

Hey Oooh Yeah! Socks,Thank you for choosing us.💖

March 3, 2025

Trail Teck
United States
15 minutes using the app
BestChat replied March 26, 2025

Hi Trail Teck,We're thrilled with your feedback.😊