Reviews (173)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat app for its AI capabilities that offer 24/7 responses to product and order inquiries, boosting customer service and sales. Its multilingual support and user-friendly interface are appreciated, along with the seamless integration of automated and manual customer service options. The app is reliable on both PC and mobile platforms, with fast and accurate AI responses. Customer support is responsive and efficient, and the affordability of the AI plan makes it accessible for startups and small businesses, with a free plan that still offers substantial functionality.

September 10, 2024

We are a startup company from China, and our target market is in the Middle East. Using this software has been incredibly helpful for our business.

However, I noticed that Arabic is not currently available as a language option, and I hope this can be improved in future updates.

Aside from that, everything else is very user-friendly, and we really enjoy using it.

Nimall
Hong Kong SAR
4 months using the app
September 2, 2024

this is an amazing app to add to your web design. Im not sure all it could do, but with the free plan its already impressing me a lot. highly recommended

Mexican Plug
United States
16 days using the app
August 7, 2024

This app's a proper gem! The AI bot is a whizz – super helpful and easy to chat with. And if you need a bit more help, the support team are top-notch and always happy to lend a hand.

The Biskery
United Kingdom
12 months using the app
September 4, 2024

I've been testing this and training it for about 24-hours and I have to say that I am blown away by how good this is. I've been looking for something like this for a while. The ability to train it using natural language (like you would train a human) is amazing.

THERA Nordic UK
United Kingdom
About 12 hours using the app
July 23, 2024

Wow. I cannot believe this! My AI assistant is awesome and responds to questions accurately about my store even before training. I'm grateful and super impressed.

Hotspringsa
South Africa
About 2 months using the app
July 15, 2024

really helps our website

safesetc
United States
8 months using the app
August 8, 2024

Great apps
Chat bot is a huge time saver and immediately increases customer satisfaction, I highly recommend it.

Briliantz
Switzerland
4 days using the app
August 22, 2024

not bad

Electrahavenhub
United States
20 days using the app
September 25, 2024

Perfect APP

The Easy Bag
Italy
About 1 month using the app
August 13, 2024

As a newly established company, we are in a crucial phase of building our brand and attracting our initial customer base, making it essential for us to manage our resources wisely while still offering outstanding service. In this context, I have found that the Best Chat AI plan, priced at a budget-friendly $10.00 per month, stands out as an excellent choice tailored to meet our specific needs. Compared to other chat companies that typically demand higher fees for similar services, this plan provides an affordable yet robust solution that enables us to integrate advanced conversational AI into our customer support strategy without stretching our financial limits. As per our recent implementation of the BestChat service, we at Velozzo Web Base Bicycle Store, have found it to be a remarkably effective solution for enhancing our online customer experience. BestChat has proven its worth by rapidly learning about our extensive inventory of bicycles, accessories, and apparel, and has successfully provided accurate and helpful responses to a wide range of customer inquiries.

Velozzo
United States
16 minutes using the app