Reviews (206)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.
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I try a lot of chat app, Always looking for the best for my needs and I have tried a lot of the new AI , Most AI chat are surface level and I found them get most answer wrong when it comes to the skin care we sell on SkinCareBYSuzie.com but Best chat AI is amazing I have yet to find an AI answer that wrong or even could have been better. This has recommended our skin care perfectly it has given a ...
Your review is greatly appreciated, Skin Care By Suzie! We’re delighted to hear our chat AI excels in skincare recommendations. Thank you for sharing; we’ll keep improving! 🙌
This has helped my customers a lot and I'm glad it shows you each interaction because it helps me add more information to questions I wouldn't have thought of that my customers are asking. It's easy to use too!! I love it! so thankful <3
Dear Angels Apoth-a-fairy,
Thank you for your lovely feedback! We're thrilled our app is helping you and your customers. Your satisfaction means everything to us! 💖
this is the second time we try this app in about 2 years span. pros: some of the options have improved and actually work - the AI has improved as well. Cons: lack of customer service - the chat app doesn't work well still and needs much improvements especially taking over from AI on live chats (we lost many customers because of this) - there is a big gap of options in the paid subscriptions and ...
Your insights are valuable, Que Shebley! We're pleased you're noticing improvements and will carefully consider your suggestions for better customer service. 🙏✨
As promised, here is my updated review. First, I gave them a ( 3) stars for asking me for a review without using their service. Now, is ( 1 )start due to nobody responding to any of my 2 emails I sent 3 days ago to costumer service.
Costumer service is very important. If you have a service or want to gain new customers it is imperative that you respond quickly otherwise, you leave a bad ...
This app is great. AI can be trained to cater to your site and promptly answer customer questions and queries.
Hello Jewellery By Aman,
Thanks for sharing your thoughts! We're excited that our AI is working well for you and will keep your feedback in mind for future improvements. 💡😊
I love that it can recommend products from my website accurately.
Hello HDBullyBaum,
We appreciate your positive review! It’s fantastic to know our recommendations work well for you. Thank you for sharing; we’ll carefully consider your ...
Nice app
Best Virtual Assistant for your online store
Hi Masgenta,
Thanks for the fantastic review! We’re delighted our virtual assistant is meeting your needs. Your satisfaction is our priority! 💖
very good
Hi MasgentaTuning Empire,
Thank you for your positive feedback! We're thrilled you’re satisfied. Your support motivates us to keep delivering excellence!
Good app so far! Loving the customisation ability.
DearIona Opal Australia,
Thank you for your wonderful feedback! 🌟 We’re thrilled you love our product recommendations and will continue to enhance your experience!