Reviews (209)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.

March 3, 2025

Trail Teck
United States
15 minutes using the app
November 14, 2024

Skylar Treats
United States
43 minutes using the app
September 6, 2024

greenhausshop
South Africa
Almost 2 years using the app
July 21, 2024

Arvex
Spain
3 months using the app
August 1, 2024

Oooh Yeah! Socks
United States
7 months using the app
June 18, 2024

Error 404 Shop
Italy
About 2 months using the app
BestChat replied July 17, 2024

Hello Error 404 Shop
Thank you very much for your 5-star rating! We truly appreciate your support. 🌟

July 10, 2024

Argendon
United States
29 days using the app
November 7, 2023

Annie Apple
United Kingdom
12 months using the app
BestChat replied February 23, 2024

Thank you for the 5-star rating! 🌟

July 6, 2024

Lookswala
India
3 days using the app
BestChat replied July 17, 2024

Hey Lookswala
Thank you for giving BestChat a 4-star rating! ⭐⭐⭐⭐ We appreciate your support and are glad to see that you had a positive experience with our software. 😊If you have any suggestions or feedback on how we can improve to earn that fifth star, we'd love to hear from you. Your input is invaluable to us!