Reviews (194)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven product recommendations and accurate customer responses, enhancing service and sales. It's user-friendly, integrates well with websites, and supports multiple languages. The app offers both AI and manual support options, customizable chat interfaces, and is particularly cost-effective for startups and small businesses. Merchants also appreciate the responsive customer support team.

June 18, 2024

Error 404 Shop
Italy
About 2 months using the app
BestChat replied July 17, 2024

Hello Error 404 Shop
Thank you very much for your 5-star rating! We truly appreciate your support. 🌟

August 1, 2024

Oooh Yeah! Socks
United States
7 days using the app
November 7, 2023

Annie Apple
United Kingdom
12 months using the app
BestChat replied February 23, 2024

Thank you for the 5-star rating! 🌟

July 6, 2024

Lookswala
India
3 days using the app
BestChat replied July 17, 2024

Hey Lookswala
Thank you for giving BestChat a 4-star rating! ⭐⭐⭐⭐ We appreciate your support and are glad to see that you had a positive experience with our software. 😊If you have any suggestions or feedback on how we can improve to earn that fifth star, we'd love to hear from you. Your input is invaluable to us!