Reviews (178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.

July 21, 2024

Arvex
Spain
3 months using the app
November 14, 2024

Skylar Treats
United States
43 minutes using the app
July 10, 2024

Argendon
United States
29 days using the app
August 1, 2024

Oooh Yeah! Socks
United States
7 days using the app
October 1, 2024

TG Hair Store
United States
7 minutes using the app
June 18, 2024

Error 404 Shop
Italy
About 2 months using the app
BestChat replied July 17, 2024

Hello Error 404 Shop
Thank you very much for your 5-star rating! We truly appreciate your support. 🌟

July 6, 2024

Lookswala
India
3 days using the app
BestChat replied July 17, 2024

Hey Lookswala
Thank you for giving BestChat a 4-star rating! ⭐⭐⭐⭐ We appreciate your support and are glad to see that you had a positive experience with our software. 😊If you have any suggestions or feedback on how we can improve to earn that fifth star, we'd love to hear from you. Your input is invaluable to us!

November 7, 2023

Annie Apple
United Kingdom
12 months using the app
BestChat replied February 23, 2024

Thank you for the 5-star rating! 🌟