Reviews (174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat app for its AI capabilities that offer 24/7 responses to product and order inquiries, boosting customer service and sales. Its multilingual support and user-friendly interface are appreciated, along with the seamless integration of automated and manual customer service options. The app is reliable on both PC and mobile platforms, with fast and accurate AI responses. Customer support is responsive and efficient, and the affordability of the AI plan makes it accessible for startups and small businesses, with a free plan that still offers substantial functionality.

June 18, 2024

Error 404 Shop
Italy
About 2 months using the app
BestChat replied July 17, 2024

Hello Error 404 Shop
Thank you very much for your 5-star rating! We truly appreciate your support. 🌟

October 1, 2024

TG Hair Store
United States
7 minutes using the app
July 6, 2024

Lookswala
India
3 days using the app
BestChat replied July 17, 2024

Hey Lookswala
Thank you for giving BestChat a 4-star rating! ⭐⭐⭐⭐ We appreciate your support and are glad to see that you had a positive experience with our software. 😊If you have any suggestions or feedback on how we can improve to earn that fifth star, we'd love to hear from you. Your input is invaluable to us!

November 7, 2023

Annie Apple
United Kingdom
12 months using the app
BestChat replied February 23, 2024

Thank you for the 5-star rating! 🌟