BestChat ‑ Live Chat & Chatbot , 126 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.
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We just installed this live chat APP, This is definitely what we are looking for. It comes with many features that we can use.
And the APP support is very helpful. It will guide me on how to set up the APP.
That's fantastic to hear your kind feedback! We were happy to assist you with setting up the app. If you need further assistance, feel free to reach out! 👍
Nice APP for beginners and business starters
They have nice customer service and the applications are useful and easy to use
We're especially excited to hear that you found our customer service team helpful. We're always looking for ways to improve, so your feedback is greatly appreciated. We're excited to see what you accomplish with our app!
Impressive for 15 minutes till I realized that it would remain visible to users even when it was not attended. We know from A/B testing this is a killer on Mobile for us, so had to uninstall because they said turning it off was not a feature. That warrants 4 starts.
Giving this 3 stars because it remains on my site even AFTER being uninstalled. Such a waste of time chasing down how to finally get it off.
Thank you for your feedback, Lilly & Lime. We'll take your input into account for future improvements. If you need further assistance, please don't hesitate to reach out.
Great service!
Hi FayeFur team, we're delighted to hear that you're enjoying our service! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out.
Fast and convenient chat software.
Glad you find our chat software fast and convenient! 🚀 We're here to make your messaging experience seamless. If you need any assistance, just let us know!
This app is actually really really well made, especially to be completely free with no hidden charges. My only thing is that you can't translate the app text. You can choose from preset translations, but I want to be able to customize all text anywhere on the app. The other thing is that there is no real sync with Shopify data. You can't see what people have in their cart, you can't see order history, you can't do anything with the customer account or Shopify orders. All you can do is see what page they're on and what info they used to self-identify. If it wasn't for those 2 things, it would be the perfect app. But I'm going to uninstall it because I need the other features.
Thanks for sharing your thoughts! We're glad you appreciate the app's quality. We'll definitely consider your feedback about customizing text and syncing with Shopify data for future improvements. If you ever change your mind, we'd love to have you back!
This app is amazing to set up, easy to understand. It’s very good so far! The support is very good as well
Glad to hear you're enjoying our app! 😊 We strive to make setup easy and support top-notch. If you ever need assistance, we're here to help!
This app looks complicated but very intuitive. And i can feel they are very committed and ambitious. I am doubting will they keep maintaining this big project.
Thank you for sharing your thoughts! Rest assured, we're dedicated to maintaining and improving this project. Your feedback motivates us to keep pushing forward! 💪🚀
This chatbox is the shit! not a 100% but a 99.999999 % what more you need to get hooked right now! Jokes apart, im just loving this app!!
Your humor caught us off guard! 😄 We're delighted that you're enjoying the app so much! Keep spreading the good vibes! 🎉
Responsive customer support, great features, clean app that works better than the other ones I tried in the app store. And its free. Couldn't ask for more. Cheers!
Cheers, InstaUEC! 🎉Enjoy a seamless chatting experienc with our app!