Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.
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I like best chat app, it's so simple to use, easy to install, also got huge functional. It's a best free APP you can find for customer service. Thank you so much
Thank you for your review! 🖤 Happy to hear you had a great experience with Bestchat! It was a pleasure assisting you!
Bestchat Support Team.
I recently started using BestChat Live Chat Chatbot and I am blown away by its functionality. As a business owner, it's important for me to have a chatbot that can provide seamless 1-to-1 customer service, especially for my customers who speak Chinese. BestChat offers a fully Chinese-operated backend that allows me to connect with my customers in simplified or traditional Chinese, making it easy for me to expand my business into new markets.
One of the best things about BestChat is the real-time tracking of customer browsing behavior. It allows me to stay ahead of potential customer inquiries and have pre-set Q&A that can be easily customized. Plus, with the weekly data report, I can analyze my chatbot's performance and identify areas for improvement.
The BestChat chatbot is also available on both PC and mobile devices, allowing me to be connected with my customers at all times, even when I'm not at my desk. The customizable chat window lets me brand it to match my website's aesthetics and provide a fun, interactive experience for my customers. I also appreciate the festive chat icons available during holiday seasons to add a personal touch to my website.
Most importantly, I want to highlight the exceptional customer service provided by the BestChat team. When I encountered some issues with the plugin, the team was quick to respond and provided the necessary support to resolve the problem. Their friendly and helpful approach is greatly appreciated and speaks volumes about the company's dedication to their customers.
Overall, I highly recommend BestChat Live Chat Chatbot to any business owner looking for a reliable and effective chatbot solution to improve customer engagement and increase conversions.
Thank you so much for your kind words and thoughtful comment. We are thrilled to hear that you appreciated our efforts and that your experience with our service was a positive one. We will continue to work hard to meet and exceed your expectations.
amazing support helped me set up quickly and it works really well. friendly service and quick. Thank you
Thrilled to hear our support team could assist you quickly. We're here to help whenever you need. Thank you for your kind words! 🙏
功能很丰富 有实时聊天和智能聊天机器人功能 界面干净 可以个性化设置，易于使用 我可以在网站、手机应用和社交媒体上无缝地与客户沟通。总之，BestChat为我提供了一种强大而方便的方式来提升客户服务体验。我强烈推荐它！
您的肯定让我们倍感荣幸，我们将继续努力，为您提供更多创新和令人满意的服务。
Amazing support and functionality. It is an amazing app that can satisfy all your needs. Super rapid speed support!
Thank you so much for your review!
We are so glad that you enjoy all the services at Bestchat!
Ich habe einige Live-Chats ausprobiert und dieser war mit Abstand der Beste. Es sind alle Funktionen verfügbar, die man in einem Chat benötigt. Einstellungen konnten sehr leicht angepasst werden und der Kundensupport ist auch sehr Kompetent und Unterstützend. Klare Empfehlung
Vielen Dank für das positive Feedback! Wir freuen uns sehr, dass Ihnen BestChat gefällt und Sie mit unserem Kundensupport zufrieden sind. Ihre klare Empfehlung bedeutet uns viel! 🚀
Fast and convenient chat software.
Glad you find our chat software fast and convenient! 🚀 We're here to make your messaging experience seamless. If you need any assistance, just let us know!
very fast and helpful support.
I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min!
Definitely recommend this APP!!
We are honored to serve you!
Your feedback is a validation of our work. We will continue to work hard to provide you with more high-quality solutions to help you achieve your goals.
"I recently installed this chat app on my Shopify store and I'm extremely impressed with its features and functionality. The app has helped me provide quick and efficient support to my customers, which has led to increased customer satisfaction and sales. The interface is user-friendly and easy to navigate, making it a breeze to manage customer inquiries and orders. I highly recommend this app to any Shopify store owner looking to streamline their customer support and boost their sales. 5 stars!"
Happy to hear you had a great experience with BestChat! Thank you very much for your review.
Excellent chat bot application that is free to use and very user friendly to set it up. I just got it today for my store and everything seems to be working well ! The support team is also prompt to respond to any questions !
Thank you for your review of BestChat.
We are glad to hear that you are enjoying using BestChat and that it was easy for you to set up. We are also happy to hear that the support team was able to help you with any questions you had.
Thank you again for your support!