Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.

September 24, 2023

I've tried numerous chat apps over the years, but "Best Chat" truly lives up to its name! This app has exceeded all my expectations, and I can't help but give it a well-deserved 5-star rating.

From the moment I downloaded Best Chat, I was impressed with its user-friendly interface. Navigating through the app is a breeze, and I love how intuitive it is. Whether you're a tech-savvy individual or just getting started with chat apps, you'll feel right at home here.

Privacy and security are paramount in today's digital age, and Best Chat doesn't disappoint in this regard. End-to-end encryption is in place, giving me peace of mind knowing that my conversations are secure and private.

But it doesn't stop there! Best Chat goes above and beyond with its array of customization options. I can personalize my chat experience with themes, stickers, and even custom emojis. It's these little touches that make the app so enjoyable to use.

Best Chat also excels in terms of customer support. Anytime I've had a question or issue, the support team has been quick to respond and incredibly helpful. Their dedication to user satisfaction is evident, and it's greatly appreciated.

In conclusion, if you're in search of the best chat app on the market, look no further than Best Chat. It combines a user-friendly interface, top-notch security, customization options, and outstanding customer support to provide a chat experience that truly stands out. I wholeheartedly recommend it to anyone looking for an exceptional messaging app. Five stars, hands down! ⭐⭐⭐⭐⭐

DOXXONIX
United States
3 months using the app
BestChat replied February 27, 2024

We're thrilled to hear that Best Chat has exceeded your expectations and earned a well-deserved 5-star rating! 🌟Thank you for recommending Best Chat to others! 🙌 We're committed to providing you with an outstanding messaging experience.

June 21, 2023

This is one very good chatbot app that I can recommend to everyone. They have a lot of good functionality to choose and use from. I used their app for more than a week and I am very happy with their app and their support system.

Thank you BestChat Team for the lovely app. Keep doing what you do best and prosper!

Glamourental
United States
8 months using the app
BestChat replied February 27, 2024

Your enthusiastic recommendation is greatly appreciated! 😊We'll continue to do our best and strive to add value to our users.

November 23, 2023

Comparing many options, the ultimate choice for a chat tool, believe me, don't waste time looking for others.

Otarapack
China
1 day using the app
BestChat replied February 23, 2024

We really appreciate your awesome review! 😊We're thrilled to hear that BestChat is your ultimate choice for a chat tool. Your confidence in us means a lot, and we're dedicated to providing you with the best service possible.

September 25, 2023

In fact, I want to express my deep gratitude and appreciation to the work team. I have tried many applications. Including the paid price. But not all applications were compatible with my aspirations for my store. Until I found this app. Indeed, the application is very wonderful. Amazing app. Its availability on mobile phones is very important. I am confident that I will not lose contact with my clients at any time. Thank you, wonderful team, thank you Kyrie

spectreroses
Türkiye
8 days using the app
BestChat replied February 27, 2024

We appreciate for your heartfelt words! Your appreciation means a lot to us. 🙏Thank you for being a part of our community!

June 26, 2023

this api is quite simple and easy to customize for my online store,
also is very useful the automatic translated prompt that depends on users browser.

Hope you guys use it for your shop setting a chatbot easily.

cellpod
South Korea
3 months using the app
BestChat replied February 27, 2024

We appreciate your recommendation and hope you continue to find our tools useful. Thank you for your support!🙏

October 12, 2023

All features are available, user friendly, highly recommendable.

Dana Fashion
Australia
2 months using the app
BestChat replied February 27, 2024

Thank you for your positive feedback! We're glad to hear that you find BestChat user-friendly and recommendable. If you have any questions or need assistance, feel free to reach out.

May 16, 2023

Wonderful app with fantastic customizations, very happy with it and super happy that it's free. The only thing missing is maybe a selection for translating to your own languages, an option to add "other" to the languages tab because for example Lithuanian is not an option. But still very happy.

Flufis
Lithuania
4 months using the app
BestChat replied March 1, 2024

Your kind words mean a lot! 🌟 Your suggestion for language options is noted and we'll definitely consider it for future updates. Wishing you continued success with your endeavors! If you ever need further assistance, we're here to help.

May 24, 2023

Nice review. Satisifed by using this app. Very happy about their instant customer support. Thanks for everything.

WoofMarkets
United States
6 months using the app
BestChat replied March 1, 2024

We're delighted to hear that you're satisfied with our app! 😊 Thank you for your positive feedback, and we're always here to help if you need anything.

May 29, 2023

BestChat has transformed my customer support on Shopify. The real-time chat, customizable features, and seamless integration make it a must-have app for any online store. Highly satisfied with the exceptional service it provides!

fovled.com
United States
4 months using the app
BestChat replied February 29, 2024

Thanks a lot for your fantastic review! We're thrilled to hear that BestChat has made such a positive impact on your customer support. Your satisfaction is our priority! 🤝

May 29, 2023

I was very satisfied from the first moment I downloaded the application. there was only a small deficiency that I needed, when I shared it with their team, they made an effort to improve it. It's great that they value their users so much ! best app on shopify if you need live support and communication... in addition to this there are many other great features in the app !!

vav diamond
Türkiye
About 1 month using the app
BestChat replied February 29, 2024

We appreciate your kind words! Your feedback is invaluable, and we're glad we could meet your needs. Here's to more great features! 🌟🌟🌟