Reviews (178)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.

July 15, 2024

really helps our website

safesetc
United States
8 months using the app
September 25, 2024

Perfect APP

The Easy Bag
Italy
About 1 month using the app
August 22, 2024

not bad

Electrahavenhub
United States
20 days using the app
August 8, 2024

Great apps
Chat bot is a huge time saver and immediately increases customer satisfaction, I highly recommend it.

Briliantz
Switzerland
4 days using the app
September 25, 2024

good

Mansarover Furnishings
India
7 months using the app
August 13, 2024

As a newly established company, we are in a crucial phase of building our brand and attracting our initial customer base, making it essential for us to manage our resources wisely while still offering outstanding service. In this context, I have found that the Best Chat AI plan, priced at a budget-friendly $10.00 per month, stands out as an excellent choice tailored to meet our specific needs. Compared to other chat companies that typically demand higher fees for similar services, this plan provides an affordable yet robust solution that enables us to integrate advanced conversational AI into our customer support strategy without stretching our financial limits. As per our recent implementation of the BestChat service, we at Velozzo Web Base Bicycle Store, have found it to be a remarkably effective solution for enhancing our online customer experience. BestChat has proven its worth by rapidly learning about our extensive inventory of bicycles, accessories, and apparel, and has successfully provided accurate and helpful responses to a wide range of customer inquiries.

Velozzo
United States
16 minutes using the app
August 30, 2024

Good

TORRAS
United States
About 1 year using the app
October 19, 2024

Great App! very responsive and unique.

אשריאן | ASHERIAN
Israel
9 days using the app
June 28, 2024

Very good Chatbot, who learns fast and gives good answers

Petidentity
Austria
4 months using the app
BestChat replied July 17, 2024

Hi Petidentity
Thank you very much for your praise of BestChat! We are delighted to hear that you are satisfied with the performance of our chatbot and its ability to quickly learn and provide accurate answers.
Your support and satisfaction are our top priorities, and your feedback motivates us to continue improving our products and services. 😊

June 14, 2024

So far I'm finding the app very easy to use and the AI fairly refined in the process of learning and answering customers. As AI continues to evolve, businesses like mine will depend more and more on the help that it offers. As long as BestChat keeps up with the demands of the evolving business needs, they will have me as a loyal customer.

Kewlus
Australia
21 days using the app
BestChat replied July 17, 2024

Thank you very much for your feedback! Kewlus 😊 I am delighted to hear that you find BestChat easy to use and that our AI is effectively learning and responding to your customers' inquiries. It has been my pleasure to assist you with the installation of BestChat, and I am glad to see it positively impacting your business.
As AI technology continues to advance, we remain committed to meeting your business needs.