Reviews (178)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with its AI-driven 24/7 support, handling product queries and order inquiries effectively. The AI improves interaction quality over time and supports multiple languages, making it ideal for international businesses. Features include product recommendations, AI sales insights, customizable chat interfaces, and real-time customer behavior tracking with weekly performance reports. Praised for its user-friendly design, seamless Shopify integration, and reliable performance, the app also offers CRM features and various messenger interfaces. Merchants appreciate the responsive support team and the affordability of the AI plan at $10.00 per month, available on both PC and mobile devices.
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So far so good. Tons of features!
This Chat is amazing and continues customer conversations when unavailable to answer the customer or after hours. The Chat has increased sales through conversations and continues to learn to make the experience smooth for the customer.
working very well so far, i'll see how much I can train it up :)
The UI is also good.
Very well made
I am thrilled to share my experience with BestChat. This software has brought me numerous benefits and has significantly enhanced my customer service capabilities. The AI functionality is outstanding, helping me to serve, understand, and respond to my customers efficiently. BestChat is truly an excellent tool that has made my work much easier and more effective.
Candyshop
Thank you so much for sharing your experience with BestChat! 😊 We're thrilled to hear that our software has brought you numerous benefits and significantly enhanced your customer service capabilities. It's wonderful to know that our AI functionality is helping you serve, understand, and respond to your customers efficiently. Your kind words motivate us to continue improving and providing the best possible service.
Great Tool, very easy to work with and easy to train.
Hi Saffronice
Thank you so much for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We're thrilled to hear that you find BestChat to be a great tool and easy to work with. 😊Your positive feedback is incredibly motivating for our team.
BestChat has a great robot that can help me answer product questions and order inquiries 24 hours a day, and it can provide multi-lingual service, which is incredible.
The convenient switching between robots and manual customer service allows me to combine humans and machines to provide customer service. I like it very much.
Very good ai insghts, able to help me analyze my products and orders, and gave me good sales suggestions
The ai help write function is very smart and is simply an excellent collaboration assistant.
Hello PandaCD
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you find BestChat's features, such as the 24-hour multilingual robot and the seamless switching between robots and manual customer service, to be so beneficial. It's great to know that our AI insights and collaboration tools are helping you analyze products and orders, and providing valuable sales suggestions. Your satisfaction is our top priority, and your kind words motivate us to keep improving. If you ever need any assistance, please don't hesitate to reach out. 🌟
We just started using BestChat and so far it is very intuitive and easy to navigate.
Gostei muito
It's really nice and i like how easy the app is