BestChat ‑ Live Chat & Chatbot , 126 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and range of customization options, including themes, stickers, and custom emojis. They value its secure end-to-end encryption and responsive customer support. The mobile-friendly nature of the app allows for constant customer connection. Features such as an email reply function, chatbot, and file upload function are also appreciated. Merchants commend the app for its real-time tracking of customer browsing behavior and weekly data reports, which aid in performance analysis. The app is recognized for its reliability and effectiveness in enhancing customer engagement and boosting conversions.
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this is the best app i have came across by far. very easy interface and easy to use not like many other complicated apps..thank you
Thank you for the kind words! Ease of use is our priority! If you need any assistance, feel free to reach out to us.
I've been using BestChat app for several days now and I am really impressed. It is easy to use, integrates with my Shopify store seamlessly, and the customer support is the top-notch. I would definitely recommend BestChat to anyone who is looking for a live chat and chatbot solution.
Thanks for sharing your experience with BestChat! 🌟 We're thrilled to hear that you find it easy to use and seamless with your Shopify store. Thanks for the recommendation! 👍
I recently implemented this company's chatbot for my business, and I'm thrilled with the results! The app works seamlessly, delivering quick and accurate responses to customer inquiries. It has significantly improved our customer support experience, saving us valuable time and resources. I highly recommend this chatbot solution for its reliability and efficiency. Well done!
Thank you for recommending our solution and for your kind words! 👏 Improving customer support experience is our goal. We're delighted to hear about your positive experience with our chatbot. Thank you so much!
very good support, instant response, very helpful in troubleshooting and solving problems. saving me lots of time.
Edit, people, this app is better than the chat app of my phone company!!!!
Thanks for the fantastic feedback! Your time is valuable, and we're glad we could help save you some. Cheers to better chats! 🚀
very fast and helpful support.
I was in a real pickle needing to change some of my settings and weren’t able to access my PC to change them. The support team quickly assisted and had it changed for me in under 5min!
Definitely recommend this APP!!
We are honored to serve you!
Your feedback is a validation of our work. We will continue to work hard to provide you with more high-quality solutions to help you achieve your goals.
its a good app for livechat.. and it also free for use and easy to use... i hope this apps will be grow fast
We're glad to hear your positive feedback! We also share your hope for its rapid growth. Looking forward to witnessing its development together! 🤝
介面簡單，好操作。Inbox icon 的呈現方式有引導用戶聊天的功能。不過國際化的部分需要再改善一些（例如：chat invitation 的語言，希望可以設定不同語言）。帳號的使用也希望可以有多個帳號同時登入（目前限制2個，但這部分可以跟客服溝通，他們會幫你申請）。整體來看，很OK
感謝您的寶貴意見！💡 我們很高興您覺得介面簡單易用。關於國際化方面的建議，我們會仔細考慮。歡迎您隨時提供更多寶貴意見！
We have to say that the customer service we received from Alice was outstanding! Very fast response and immediate solution to any problem or question. Amazing. Alice has a lot of patience and we really appreciate it.
Best customer service, the app works easily, the setting is very clear, in addition, it's FREE. We recommend this App to everyone. From a small to a large shop.
Thank you Alice!
We're excited to hear such positive feedback about our customer service! Your recommendation to shops of all sizes is greatly appreciated. Thank you for your kind words and support!
I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
We love your website too! 💖 We wish you continued success and growth! 🚀
I love this app, This app help us a lot, I can't imagine how much I've suffered for a Chat app, but now i found it, The Best app i ever have
It's wonderful to know that it has been a help for you. We're grateful to have you as a user! If you ever need further assistance, we're here to help.