Reviews (209)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this live chat app for its AI-driven features that boost sales and enhance customer engagement. They praise its ease of use, intuitive interface, and customization options. Key features include real-time behavior tracking and AI training in natural language. The app is noted for its affordability, multilingual support, and secure communications. Merchants appreciate the responsive support team and its effectiveness in handling inquiries.

December 4, 2024

Nice app so far!

AutoBox.ro
Romania
About 1 hour using the app
BestChat replied March 5, 2025

Hi AutoBox.ro,Thank you for your positive feedback! We're glad to hear you're enjoying the app so far. Your support motivates us!

February 16, 2025

Awesome! Thanks Team!

Sharkey's Ecowear
United States
5 minutes using the app
BestChat replied March 5, 2025

Sharkey's Ecowear, we truly appreciate your kind words! It’s fantastic to know our team made a positive impact. We’re here for you! 😊

January 31, 2025

These apps are so fire.

DEFI DIGS
United States
3 minutes using the app
BestChat replied February 10, 2025

Dear DEFI DIGS,Thank you for your awesome feedback! 🔥 We're thrilled you love our apps. Your support is invaluable, and we’ll keep working hard to impress you! 😊

December 3, 2024

BEST

Taggo.ro
Romania
About 18 hours using the app
August 10, 2024

This Chat is amazing and continues customer conversations when unavailable to answer the customer or after hours. The Chat has increased sales through conversations and continues to learn to make the experience smooth for the customer.

Lamiiche
Canada
4 months using the app
BestChat replied February 10, 2025

Dear Lamiiche,
Thank you for your fantastic review! We’re thrilled our chat is enhancing customer interactions and boosting sales. Your support is invaluable, and we’ll keep striving for improvement!🌟

August 7, 2024

This app's a proper gem! The AI bot is a whizz – super helpful and easy to chat with. And if you need a bit more help, the support team are top-notch and always happy to lend a hand.

The Biskery
United Kingdom
12 months using the app
BestChat replied February 10, 2025

Hello The Biskery,Thank you for your wonderful review! 🌟 We're thrilled our AI bot is helping you. Your support is appreciated, and we’ll keep enhancing our service! 😊

March 4, 2025

Thanks

The LineCrate
United States
20 minutes using the app
August 9, 2024

We just started using BestChat and so far it is very intuitive and easy to navigate.

Nickel Coffee Company
United States
5 months using the app
BestChat replied February 10, 2025

Dear Nickel Coffee Company,Thank you for your positive feedback! ☕ We're thrilled to hear you find BestChat intuitive. Your support means a lot, and we’ll keep improving our service! 😊

November 13, 2024

Very well made

Café 124
Italy
About 1 hour using the app
BestChat replied March 5, 2025

Dear Café 124,Thank you for your kind words! We're thrilled to hear you find our product well made. Your support means a lot to us!

November 25, 2024

Wow amazing it's very helpful

OthoiMart
Bangladesh
40 minutes using the app
BestChat replied February 19, 2025

Dear OthoiMart,
Thank you for your amazing review! Your support inspires us to keep improving and providing the best experience possible. 💖