Reviews (174)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this live chat app for its AI capabilities that offer 24/7 responses to product and order inquiries, boosting customer service and sales. Its multilingual support and user-friendly interface are appreciated, along with the seamless integration of automated and manual customer service options. The app is reliable on both PC and mobile platforms, with fast and accurate AI responses. Customer support is responsive and efficient, and the affordability of the AI plan makes it accessible for startups and small businesses, with a free plan that still offers substantial functionality.

June 26, 2023

this api is quite simple and easy to customize for my online store,
also is very useful the automatic translated prompt that depends on users browser.

Hope you guys use it for your shop setting a chatbot easily.

cellpod
South Korea
3 months using the app
BestChat replied February 27, 2024

We appreciate your recommendation and hope you continue to find our tools useful. Thank you for your support!🙏

January 23, 2023

Excellent plugin with great website and UI. Good setup and very and easy to use for new businesses and stores.

Oink - The Print Pig
Canada
3 months using the app
BestChat replied February 2, 2023

We are delighted to hear that you are enjoying our plugin and website. We strive to make our setup and UI as user-friendly as possible, so we are glad that it is working well for you.

April 25, 2023

Top ! J'adore, le service client est disponible et à l'écoute. De plus, visuellement, le chatbot est très beau !

AnimaLife
France
3 months using the app
BestChat replied March 1, 2024

Merci pour votre excellente critique. Nous sommes ravis que vous appréciiez le design de notre application. Nous vous souhaitons tout le succès.

March 31, 2022

This app helps my customers enquiry anytime of the day. Very useful, easy to understand, I like the chat button with eyes. Cute and attractive.

Pet Style Home
China
3 months using the app
BestChat replied June 5, 2022

Thank you! What a lovely website, never mind to contact us if you have any questions. Have a nice day!

September 24, 2023

I've tried numerous chat apps over the years, but "Best Chat" truly lives up to its name! This app has exceeded all my expectations, and I can't help but give it a well-deserved 5-star rating.

From the moment I downloaded Best Chat, I was impressed with its user-friendly interface. Navigating through the app is a breeze, and I love how intuitive it is. Whether you're a tech-savvy individual or just getting started with chat apps, you'll feel right at home here.

Privacy and security are paramount in today's digital age, and Best Chat doesn't disappoint in this regard. End-to-end encryption is in place, giving me peace of mind knowing that my conversations are secure and private.

But it doesn't stop there! Best Chat goes above and beyond with its array of customization options. I can personalize my chat experience with themes, stickers, and even custom emojis. It's these little touches that make the app so enjoyable to use.

Best Chat also excels in terms of customer support. Anytime I've had a question or issue, the support team has been quick to respond and incredibly helpful. Their dedication to user satisfaction is evident, and it's greatly appreciated.

In conclusion, if you're in search of the best chat app on the market, look no further than Best Chat. It combines a user-friendly interface, top-notch security, customization options, and outstanding customer support to provide a chat experience that truly stands out. I wholeheartedly recommend it to anyone looking for an exceptional messaging app. Five stars, hands down! ⭐⭐⭐⭐⭐

DOXXONIX
United States
3 months using the app
BestChat replied February 27, 2024

We're thrilled to hear that Best Chat has exceeded your expectations and earned a well-deserved 5-star rating! 🌟Thank you for recommending Best Chat to others! 🙌 We're committed to providing you with an outstanding messaging experience.

August 25, 2022

very nice ,i like it......................................................................................................................

Diam online sell
China
3 months using the app
BestChat replied March 4, 2024

Thanks for your positive feedback. We appreciate it a lot!🙏

October 12, 2023

All features are available, user friendly, highly recommendable.

Dana Fashion
Australia
2 months using the app
BestChat replied February 27, 2024

Thank you for your positive feedback! We're glad to hear that you find BestChat user-friendly and recommendable. If you have any questions or need assistance, feel free to reach out.

June 8, 2023

"Effortlessly boost sales & customer satisfaction with the top-rated Shopify chat app. A must-have for any e-commerce store!"

Smart Charge Zone
Canada
2 months using the app
BestChat replied February 29, 2024

Your trust is our greatest asset! We will continue to work hard to live up to your trust and provide you with more surprises and value.

December 30, 2022

Nice chat box app ,support multi communication method and allow you to track more detail of the visitor .Last but not least ,they have a helpful support team .

XSPACECUP
China
2 months using the app
BestChat replied January 2, 2023

Thank you very much for your kind review!
We are so glad to hear that you enjoyed our app 😊 have a great day!

April 20, 2023

Really perfect app, easy to use. I'm very impressed by the customer service, Kyrie is amazing, very responsive and helpful. Thank you BestChat

0-Bite™
United Kingdom
2 months using the app
BestChat replied March 4, 2024

Absolutely thrilled to hear that you're loving BestChat! 🌟 Kyrie and the team are dedicated to providing top-notch service. If you need anything else, don't hesitate to reach out. Thank you for choosing BestChat! 🚀